Manager Trainee

J.B. Hunt • Puyallup, WA

3d

About The Position

The Manager Trainee learns, under general supervision, to manage a small driver count and/or non-traditional shifts, including nights and weekends. The role supports safe and timely freight movement, load assignment, and high-quality customer service. The trainee learns to ensure compliance with Department of Transportation (DOT) regulations and company requirements while coordinating with internal and external contacts to plan, route, monitor, and deliver freight and loads.

The role includes training in fleet operations, driver and employee management, customer service, reporting and financial analysis, inventory and equipment management, administrative duties, yard operations, service issue resolution, safety programs, and freight planning. Travel to account, customer, and company event locations may be required when applicable. Regional relocation may be required depending on account assignment.

Requirements

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; alternatively, a high school diploma or GED plus one year of experience in management, transportation/logistics, business administration, account management, or a related field, and/or equivalent military experience.
• Willingness to travel to account, customer, and company event locations when applicable.
• Ability to work across multiple shifts, including nights and/or weekends, if needed.
• Willingness to relocate regionally depending on account assignment.

Nice To Haves

• Experience managing a team.
• Ability to anticipate, recognize, and effectively handle existing or potential conflicts at the individual, group, or situational level.
• Ability to analyze situations accurately and make productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
• Ability to communicate effectively and accurately interpret ideas through various mediums.
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

Responsibilities

• Learn to build and maintain professional relationships with drivers and safe, reliable outside carriers to support carrier onboarding, retention, and productivity.
• Fill in for absent or unavailable personnel and participate in special projects to optimize fleet operations and profitability.
• Learn personnel management, including training and orienting drivers and employees and assisting with internal and third-party customer systems.
• Learn to improve fleet efficiency and profitability, recommend continuous improvements, measure key performance indicators, and prepare and present customer-specific reports and financial analysis.
• Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
• Learn administrative duties, including payroll, Net-Revenue budget management, driver counseling, accident reviews, documentation, pay issue resolution, P&L analysis, invoicing, and operational or financial reporting.
• Learn yard management, including inspecting equipment, replacing parts, completing repairs, and coordinating preventative maintenance and safety-related repairs with maintenance personnel as required.
• Learn to work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call where necessary.
• Learn to maintain the company's safety culture through driver safety messages, monthly briefings, quarterly training, annual reviews, and enforcement of company and DOT requirements.
• Learn to assign loads and plan, route, and monitor freight movement for safe, on-time service that meets customer requirements; manage freight exceptions and adjust driver ETAs based on schedules and road conditions.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off, including vacation and sick time, commensurate with tenure
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• May be eligible for annual bonus and incentives based on profitability or volumes, subject to applicable plan terms

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level