Manager Trainee

Turners Outdoorsman•Orange, CA
•$18 - $18

About The Position

Turner’s Outdoorsman is seeking a Manager In Training (MIT). The MIT assists the Store Manager as a business and cultural leader of the store team, contributing to sales goals, customer satisfaction, and profitability growth while supporting the Turner’s brand and company culture. This retail professional serves as a role model in attitude and appearance, demonstrates strong communication and customer-service skills, teaches those skills to the team, and leads by example. The role includes supporting store operations and the Hunting Department, supervising employees, handling merchandise and orders, and ensuring accuracy in store processes. The position requires at least 45 varied hours per week and occasional travel of approximately 15% for events, training seminars, corporate meetings, or opening new store locations. Requests for time off may or may not be granted during blackout periods.

Requirements

  • High school graduate or GED required.
  • Fluent in English.
  • Sales experience in a leading role.
  • Legally eligible to work in a firearms environment.
  • Must be 21 years or older.
  • Customer service experience required.
  • Certificate of Eligibility required.
  • Able to multitask and work in a fast-paced environment.
  • Exceptional communication and interpersonal skills.
  • Demonstrates patience, adaptability, and initiative.
  • Works with integrity and high energy and has a high tolerance for stress.
  • Able to use both hands when handling a firearm.
  • Able to use a computer proficiently and learn new software programs.
  • Able to stand, sit, bend, and lift throughout a scheduled shift.

Nice To Haves

  • College graduate or some college preferred.
  • Knowledge of hunting, fishing, or shooting sports preferred.

Responsibilities

  • Provide excellent customer service and demonstrate exceptional salesmanship.
  • Ensure customers receive a full-service, high-value shopping experience.
  • Receive stock accurately and display merchandise.
  • Operate the Hunting Department and support other store operations.
  • Make daily assignments and supervise store employees.
  • Release customer firearms.
  • Source, place, and follow up on orders.
  • Ensure accuracy in audits, matchups, and check-in.
  • Supervise paperwork and ensure its accuracy.
  • Work with teams and with various levels of management and personnel.
  • Cover employee shifts, breaks, and lunches in other departments as needed, and perform other assigned duties.
  • Load and unload trucks, including lifting up to 50 pounds without assistance.
  • Travel occasionally for events, training seminars, corporate meetings, or opening new store locations.
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