Manager Trainee

J.B. Hunt Transport Services, Inc. • Indianapolis, IN

13d

About The Position

Under general supervision, the Manager Trainee learns to manage a small driver count and/or non-traditional shifts, including nights and weekends. The role supports the safe, timely movement of freight, load assignment, and best-in-class customer service. The trainee learns to ensure compliance with DOT regulations and company policies while coordinating with internal and external contacts to plan, route, monitor, and deliver freight and loads accurately.

The position involves learning fleet and driver operations, customer service, personnel management, safety practices, administrative and financial processes, and equipment and yard management. The role may require travel to account, customer, and company event locations and regional relocation depending on account assignment. It requires the ability to work across multiple shifts, including nights and/or weekends if needed.

Requirements

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; or a high school diploma/GED with one year of experience in management, transportation/logistics, business administration, account management, or a related field, and/or equivalent military experience.
• Willingness to travel to account, customer, and company event locations when applicable.
• Ability to work across multiple shifts, including nights and/or weekends if needed.
• Willingness to relocate regionally depending on account assignment.

Nice To Haves

• Experience managing a team.
• Ability to anticipate, recognize, and effectively address existing or potential conflicts at the individual, group, or situation level.
• Ability to analyze situations accurately and reach productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

Responsibilities

• Learn to build and maintain professional relationships with drivers and safe, reliable outside carriers to support carrier setup, retention, and productivity.
• Fill in for absent or unavailable personnel and work on special projects related to fleet optimization and profitability.
• Learn personnel management processes, including training and orienting drivers and/or employees and providing assistance with internal and third-party customer systems.
• Learn to improve fleet efficiency and profitability, recommend continuous improvement, measure key performance indicators, and prepare and present customer-specific reporting and financial analysis, including through face-to-face interactions at customer locations.
• Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
• Learn administrative duties such as payroll, Net-Revenue budget management, driver counseling, accident reviews, documentation, pay issue resolution, P&L analysis, invoicing, and operational or financial reporting.
• Learn yard management, including inspecting equipment, replacing parts, completing repairs, and coordinating preventive maintenance and resolution of safety-related mechanical issues for account equipment as required.
• Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call where necessary.
• Learn to maintain the company's safety culture through driver safety messages, briefings, training, annual reviews, and enforcement of company policies and DOT and company safety requirements.
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and adjusting driver ETAs based on schedules and road conditions.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• May be eligible for annual bonus and incentives based on profitability or volumes, subject to applicable company plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level