Manager Trainee

J.B. Hunt Transport Services, Inc.•Atlanta, GA

About The Position

Under general supervision, this position learns to manage a small driver count and/or non-traditional shifts, including nights and weekends. It supports the safe and timely movement of freight, load assignment, and best-in-class customer service. The role trains to ensure compliance with DOT regulations and company requirements, while working with internal and external contacts to plan, route, monitor, and deliver freight and loads accurately. The position develops skills in fleet and driver management, customer service, operational efficiency, reporting and financial analysis, inventory and asset management, administrative processes, yard and equipment oversight, service issue resolution, and safety practices. It may involve working across multiple shifts, travel to account, customer, and company event locations when applicable, and regional relocation depending on account assignment.

Requirements

  • Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; or a high school diploma/GED with one year of experience in management, transportation/logistics, business administration, account management, or a related field; equivalent military experience is also accepted.
  • Willingness to travel to account, customer, and company event locations when applicable.
  • Ability to work across multiple shifts, including nights and/or weekends, if needed.
  • Willingness to relocate regionally depending on account assignment.

Nice To Haves

  • Experience managing a team.
  • Ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
  • Ability to accurately analyze situations and make productive decisions based on informed judgment.
  • Ability to adapt to changing environments.
  • Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
  • Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
  • Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

Responsibilities

  • Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to support carrier setup, reduce turnover, and improve productivity.
  • Fill in for absent or unavailable personnel and participate in special projects related to fleet optimization and profitability.
  • Learn personnel management, including training and orienting drivers and/or employees and assisting with internal and third-party customer systems.
  • Develop proficiency in improving fleet efficiency and profitability, recommending continuous improvements, measuring key performance indicators, and preparing and presenting customer-specific reports and financial analyses, including through face-to-face interactions at customer locations.
  • Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
  • Learn administrative duties such as payroll, Net-Revenue budget management, driver counseling, accident reviews, filing and documentation, resolving pay issues, analyzing P&L statements, invoicing, and preparing operational or financial reports.
  • Learn to manage the yard, inspect equipment, replace parts and complete repairs, and coordinate timely preventive maintenance and repair of safety-related mechanical issues for account equipment as required.
  • Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues as they arise, including when on call where necessary.
  • Learn to maintain the Company's safety culture through daily driver safety messages, monthly safety briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT and company safety requirements.
  • Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and adjusting driver ETAs based on schedules and road conditions.

Benefits

  • Medical benefit
  • Dental benefit
  • Vision benefit
  • 401(k) retirement plan
  • Life insurance
  • Short-term and long-term disability coverage
  • Paid time off commensurate with tenure, including vacation and sick time
  • Six weeks of paid maternity leave and two weeks of paid parental leave
  • Six paid holidays annually
  • The position may be eligible for annual bonus and incentives based on profitability or volumes, subject to the Company's plans.
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