Manager Trainee

Hertz • Pensacola, FL

17d

About The Position

Hertz Local Edition (HLE) provides local rental solutions to customers outside airport hubs. The Manager Trainee supports location performance while developing leadership skills and learning all aspects of the business in preparation for potential promotion to Branch Manager in as little as 12–18 months. The role is suited to someone who can thrive in a fast-paced environment and is eager to learn. Starting pay is $18.00 per hour.

The trainee supports sales and customer service, fleet and store operations, vehicle and facility care, finance and administration, and management. Duties include helping meet sales goals, delivering a strong customer experience, learning sales and CRM practices, assisting with fleet logistics and inventory control, preparing vehicles, and learning finance and reporting processes. The trainee also shadows managers and develops skills in team leadership, scheduling, and performance coaching.

Hertz emphasizes safety, integrity, respectful discussion, accountability, innovation, continuous improvement, collaboration, and excellence.

Requirements

• Must be at least 20 years old.
• High school diploma or equivalent required.
• Valid driver’s license.
• Strong computer and multitasking skills.
• Excellent written and verbal communication skills.
• Self-motivated, adaptable, and eager to grow.
• Exceptional time management skills.
• Flexible scheduling, including nights, weekends, and holidays as needed.
• Ability to thrive in a fast-paced environment.
• Presentable attire.
• Experience working in a professional environment.

Responsibilities

• Support achievement of location sales goals and contribute to strong customer service scores.
• Learn and apply sales techniques and CRM best practices.
• Gain experience in fleet logistics and inventory control; assist with store operations and compliance.
• Help clean and prepare vehicles for customers, manage the lot, and provide customer service assistance.
• Learn finance processes and support deal completion; understand reporting, documentation, and business metrics.
• Shadow and support management in daily operations.
• Develop skills in team leadership, scheduling, and performance coaching through structured training.
• Understand how the role contributes to the company’s financial wellbeing.

Benefits

• Discount on Hertz rentals.
• Paid time off.
• Medical, dental, and vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid parental leave and adoption assistance.
• Employee Assistance Program for employees and family.
• Educational reimbursement and discounts.
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
• Perks and discounts, including theme park tickets and gym discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED