Manager Trainee

J.B. Hunt Transport Services, Inc. • Pleasant Prairie, WI

12d

About The Position

Under general supervision, the Manager Trainee learns to manage a small driver count and/or non-traditional shifts, including nights and weekends. The position supports the safe and timely movement of freight, load assignment, and best-in-class customer service. The trainee learns to ensure compliance with DOT regulations and company rules, working with internal and external contacts to plan, route, monitor, and deliver freight and loads accurately.

The role includes learning fleet and driver operations, personnel management, customer service, reporting and financial analysis, administrative duties, yard and equipment management, safety practices, and freight planning. Travel to account, customer, and company event locations may be required, and regional relocation may be necessary depending on account assignment. The position is full-time and is not eligible for employment-based sponsorship.

Requirements

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; alternatively, a high school diploma or GED and one year of experience in management, transportation/logistics, business administration, account management, or a related field, and/or equivalent military experience.
• Willingness to travel to account, customer, and company event locations when applicable.
• Ability to work across multiple shifts, including nights and/or weekends, if needed.
• Willingness to relocate regionally depending on account assignment.

Nice To Haves

• Experience managing a team.
• Ability to anticipate, recognize, and effectively address existing or potential conflicts at the individual, group, or situation level.
• Ability to accurately analyze situations and make productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

Responsibilities

• Learn to build and maintain professional relationships with drivers and reliable outside carriers, support carrier setup, reduce turnover, and maximize productivity.
• Fill in for absent or unavailable personnel and participate in projects to optimize fleet operations and profitability.
• Learn personnel management practices, including training and orientation for drivers or employees and assistance with internal and customer systems.
• Develop proficiency in improving fleet efficiency and profitability, recommending continuous improvement, measuring key performance indicators, and preparing and presenting customer-specific reporting and financial analysis.
• Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
• Learn administrative duties including payroll, Net-Revenue budget management, driver counseling, accident reviews, documentation, pay issue resolution, P&L analysis, invoicing, and operational or financial reporting.
• Learn yard management, including equipment inspection, minor repairs or part replacement, and coordination of preventative maintenance and repair of safety-related mechanical issues.
• Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call where necessary.
• Learn to maintain the company safety culture through daily safety messages, monthly briefings, quarterly training, annual reviews, and enforcement of company policies and DOT and company safety requirements.
• Learn to assign loads and plan, route, and monitor freight movement for safe, on-time service; manage freight exceptions and driver ETA adjustments in response to schedules and road conditions.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off, including vacation and sick time, commensurate with tenure
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• Position may be eligible for annual bonus and incentives based on profitability or volumes, subject to company plan terms and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level