Manager Trainee

Tower Loan • Aurora, IL

27d • Onsite

About The Position

Tower Loan’s full-time Manager Development Program prepares Manager Trainees to grow into leadership roles in consumer finance. Over 10–12 months, trainees gain hands-on experience in customer service, sales, financial management, and branch operations while earning competitive pay and performance-based incentives. The role offers a path to advancement into management, supported by training and a promote-from-within culture. Willingness to relocate upon promotion into management is required.

The position is on-site and scheduled Monday through Friday, 8:30 AM to 5:30 PM, with extended weekday hours as needed and possible Saturday work. Tower Loan has nearly 260 offices across six states and provides personal loans, home equity loans, and retail financing. Its teams build customer relationships and provide personalized financial solutions in person, by phone, and online.

Requirements

• High school diploma or GED.
• Willingness to relocate upon promotion into management.
• Valid driver’s license and reliable vehicle.

Nice To Haves

• Sales, collections, or customer service experience.

Responsibilities

• Become proficient in customer service, sales, marketing, finance, and operations.
• Build long-term customer relationships by listening to customer needs and recommending appropriate services.
• Offer optional products to new and existing customers.
• Contact customers about payment reminders and arrangements.
• Assist the Manager in exceeding established office goals.
• Learn and support management duties, including delegating employee workload and analyzing loan documents.
• Develop skills in recruitment, staff development, performance management, and leadership.
• Perform other duties as assigned.

Benefits

• Competitive salary and performance-based incentives.
• Medical, dental, and vision coverage.
• Employee Assistance Program.
• Life insurance.
• Up to 3% 401(k) match.
• Paid time off: 16 days per year after one full year, with cash back for unused time.
• Paid holidays.
• Annual raises and performance bonuses.
• Monthly incentive bonuses.
• Employee referral bonuses.
• Participation in charitable campaigns.
• Comprehensive training programs and opportunities for career growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED