Manager Trainee

Budget Car and Truck Rental of Kansas City•Kansas City, MO

12d

About The Position

The Manager Trainee role at Budget Rent a Car is an entry point into management at a rental location. Trainees join the management team from day one, earn a salary with performance-based bonus potential, and develop hands-on experience in leadership, operations, sales, and customer service. The role involves working with managers to oversee location operations, support and supervise team members, and contribute to business results in a fast-paced environment. The posting describes opportunities for career growth, including advancement to store manager or beyond.

Requirements

At least 18 years old.
Clean driving record for the last three years, with some exceptions.
Ability to pass a background check and drug screen.
Strong customer service skills and ability to solve problems.
Some leadership experience or training.
Strong work ethic and willingness to learn quickly.
Ability to work on one's feet in a customer-facing role.
Availability for a five-day schedule, including full weekend and open availability.

Responsibilities

Partner with managers to run rental location operations and handle customer needs.
Oversee key departments and help ensure each area performs effectively.
Manage vehicle fleet flow and inventory on the lot and in the system to meet customer demand and reservations.
Use the counter system to open and close rentals, modify contracts, update manifests, and maintain accurate records.
Sell optional products and services such as additional insurance, GPS, and vehicle upgrades.
Perform opening and closing routines and follow security procedures.
Handle office tasks, including phones, supplies, copies, and customer questions.
Prepare reports and track daily activities and performance.
Resolve customer issues, including questions about charges, damage claims, and directions.
Support teams across locations when needed.
Coach, train, supervise, and motivate team members.