Manager Trainee

Hertz•Downers Grove, IL

1d•Onsite

About The Position

Hertz Local Edition is hiring a Manager Trainee for its local rental branch team. This hands-on role provides structured training and real-world experience in running a rental location, delivering customer service, and supporting daily branch operations. The position is intended to prepare the employee for promotion to Branch Manager in as little as 12–18 months. The role includes learning the rental car business across sales, customer service, operations, fleet logistics, and administration; supporting branch sales and customer relationships; assisting customers with the rental process; helping with fleet and vehicle preparation; and learning branch leadership practices and business metrics. The wage is $18.00 per hour. The location is 6001 Nieman Rd, Shawnee, KS 66203.

Requirements

Must be at least 20 years old.
Valid driver’s license required.
Flexible availability, including nights, weekends, and holidays as needed.
Strong communication, computer, multitasking, and time management skills.
Self-motivated and adaptable, with an interest in learning the business and growing into leadership.
Ability to work in a fast-paced, customer-facing environment.
Professional appearance and reliable attendance.

Nice To Haves

Customer service, sales, retail, hospitality, or other professional experience.

Responsibilities

Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
Help customers through the rental process and resolve questions or concerns professionally.
Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
Partner with branch leadership to learn about scheduling, team communication, performance coaching, and business metrics.
Build skills for future leadership opportunities within Hertz.