Manager Trainee
About The Position
Under general supervision, the Manager Trainee learns to manage a small driver count and/or non-traditional shifts, including nights and weekends. The role supports the safe and timely movement of freight, load assignment, and high-quality customer service. The trainee is trained to ensure compliance with Department of Transportation (DOT) regulations and company requirements, while coordinating with internal and external contacts to plan, route, monitor, and deliver freight and loads accurately. The position develops skills in driver and carrier relations, personnel management, fleet efficiency, customer reporting, inventory and asset management, administrative and financial processes, yard and equipment upkeep, service issue resolution, safety programs, and freight planning. The role may involve travel to account, customer, and company event locations, and regional relocation depending on account assignment.
Requirements
- Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; alternatively, a high school diploma or GED with one year of experience in management, transportation/logistics, business administration, account management, or a related field, and/or equivalent military experience.
- Willingness to travel to account, customer, and company event locations when applicable.
- Ability to work across multiple shifts, including nights and/or weekends, if needed.
- Willingness to relocate regionally depending on account assignment.
Nice To Haves
- Experience managing a team.
- Ability to anticipate, recognize, and effectively address existing or potential conflicts at the individual, group, or situation level.
- Ability to analyze situations accurately and make productive decisions using informed judgment.
- Ability to adapt to changing environments.
- Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
- Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
- Ability to recognize, anticipate, and resolve organizational, operational, or process problems.
Responsibilities
- Learn to build and maintain professional relationships with drivers and safe, reliable outside carriers to support carrier setup, reduce turnover, and improve productivity.
- Fill in for absent or unavailable personnel and participate in projects to optimize fleet operations and profitability.
- Learn personnel management practices, including training and orienting drivers and employees and assisting with internal and third-party customer systems.
- Develop proficiency in improving fleet efficiency and profitability, recommending continuous improvements, measuring key performance indicators, and preparing and presenting customer-specific reports and financial analysis, including through face-to-face customer interactions.
- Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
- Learn administrative duties such as payroll, Net-Revenue budget management, driver counseling, accident reviews, filing and documentation, resolving pay issues, analyzing profit-and-loss statements, invoicing, and preparing operational or financial reports.
- Learn yard management, including inspecting equipment, replacing parts, completing repairs, and coordinating preventative maintenance and repairs of safety-related mechanical issues for account equipment as required.
- Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues as they arise, including when on call where necessary.
- Learn to maintain the company’s safety culture through daily driver safety messages, monthly safety briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT and safety requirements.
- Learn to assign loads and plan, route, and monitor freight to provide safe, on-time service and meet customer requirements, including handling freight exceptions and adjusting driver ETAs based on schedules and road conditions.
Benefits
- Medical benefit
- Dental benefit
- Vision benefit
- 401(k) retirement plan
- Life insurance
- Short-term and long-term disability coverage
- Paid time off commensurate with tenure, including vacation and sick time
- Six weeks of paid maternity leave
- Two weeks of paid parental leave
- Six paid holidays annually
- May be eligible for annual bonus and incentives based on profitability or volumes, according to applicable company plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
