Manager Trainee

Hertz • Sterling Heights, MI

19d • Onsite

About The Position

Hertz Local Edition is hiring a Manager Trainee to learn how to run a local rental branch while delivering a strong customer experience and supporting daily operations. Through structured training and hands-on experience, the trainee will build skills across sales, customer service, operations, fleet logistics, and administration, preparing for potential promotion to Branch Manager in as little as 12–18 months. The role is based at 40490 Van Dyke, Sterling Heights, MI 48313. Wage is $16 per hour plus incentives that vary based on job performance.

Requirements

• Must be at least 20 years old.
• Valid driver’s license required.
• Flexible availability, including nights, weekends, and holidays as needed.
• Strong communication, computer, multitasking, and time management skills.
• Self-motivated and adaptable, with an interest in learning the business and growing into leadership.
• Ability to work in a fast-paced, customer-facing environment.
• Professional appearance and reliable attendance.

Nice To Haves

• Customer service, sales, retail, hospitality, or other professional experience is preferred.

Responsibilities

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Help customers through the rental process and professionally resolve questions or concerns.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to learn about scheduling, team communication, performance coaching, and business metrics.
• Build skills for future leadership opportunities within Hertz.

Benefits

• Up to 40% off the base rate of any standard Hertz rental.
• Paid Time Off.
• Medical, Dental & Vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid Parental Leave & Adoption Assistance.
• Employee Assistance Program for employees and family.
• Educational Reimbursement & Discounts.
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
• Perks and discounts, including theme park tickets and gym discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed