Manager Trainee
About The Position
Under general supervision, the Manager Trainee learns to manage a small driver count and/or non-traditional shifts, including nights and weekends. The role supports the safe, timely movement of freight, load assignment, and high-quality customer service, while learning to ensure compliance with Department of Transportation (DOT) regulations and company policies. The position works with internal and external contacts to plan, route, monitor, and deliver freight and loads accurately. The trainee develops skills in driver and carrier relations, fleet operations, personnel management, customer reporting and financial analysis, inventory and equipment balancing, administrative and financial duties, yard and equipment oversight, service issue resolution, safety programs, and freight planning. Travel to account, customer, and company event locations may be required, and regional relocation may be needed depending on account assignment.
Requirements
- Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; alternatively, a high school diploma or GED with one year of experience in management, transportation/logistics, business administration, account management, or a related field, and/or equivalent military experience.
- Willingness to travel to account, customer, and company event locations when applicable.
- Ability to work across multiple shifts, including nights and/or weekends, if needed.
- Willingness to relocate regionally depending on account assignment.
Nice To Haves
- Experience managing a team.
- Ability to anticipate, recognize, and deal effectively with existing or potential conflicts at individual, group, or situation levels.
- Ability to analyze situations accurately and make productive decisions based on informed judgment.
- Ability to adapt to changing environments.
- Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
- Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
- Ability to recognize, anticipate, and resolve organizational, operational, or process problems.
Responsibilities
- Learn to build and maintain professional relationships with drivers and reliable outside carriers, support new carrier setup, minimize turnover, and maximize productivity.
- Fill in for absent or unavailable personnel and assist with special projects to optimize fleet operations and profitability.
- Learn personnel management, including training and orienting drivers and employees and helping them use internal and third-party customer systems.
- Develop proficiency in improving fleet efficiency and profitability, recommending continuous improvement, measuring key performance indicators, and preparing and presenting customer-specific reports and financial analyses, including through face-to-face interactions at customer locations.
- Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
- Learn administrative duties such as payroll, Net-Revenue budget management, driver counseling, accident reviews, filing and documentation, resolving pay issues, analyzing P&L statements, invoicing, and preparing operational or financial reports.
- Learn yard and equipment management, including inspecting equipment, replacing parts, completing repairs, and coordinating scheduled preventive maintenance and repairs of safety-related mechanical issues.
- Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues as they arise, including when on call where necessary.
- Learn to maintain the Company's safety culture through daily safety messages, monthly driver briefings, quarterly training, annual reviews, and enforcement of company policies and DOT and company safety requirements.
- Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and adjusting driver ETAs based on schedules and road conditions.
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement plan
- Life insurance
- Short-term and long-term disability coverage
- Paid time off, including vacation and sick time, commensurate with tenure
- Six weeks of paid maternity leave
- Two weeks of paid parental leave
- Six paid holidays annually
- May be eligible for annual bonus and incentives based on profitability or volumes, under applicable company plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
