Manager Trainee

J.B. Hunt Transport Services, Inc. • Memphis, TN

17d

About The Position

Under general supervision, the Manager Trainee learns to manage a small driver count and/or non-traditional shifts, including nights and weekends, while ensuring safe and timely freight movement, load assignment, and high-quality customer service. The position provides training in DOT compliance and company regulations and involves working with internal and external contacts to plan, route, monitor, and deliver freight and loads accurately.

The role includes learning fleet and driver management, customer service, operational and financial administration, equipment and yard oversight, safety practices, and freight planning. The trainee may fill in for unavailable personnel and participate in projects that optimize fleet operations and profitability. Travel to account, customer, and company event locations may be required, and regional relocation may be necessary depending on account assignment.

Requirements

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; alternatively, a high school diploma or GED plus one year of experience in management, transportation/logistics, business administration, account management, or a related field, and/or equivalent military experience.
• Willingness to travel to account, customer, and company event locations when applicable.
• Ability to work across multiple shifts, including nights and/or weekends, if needed.
• Willingness to relocate regionally depending on account assignment.

Nice To Haves

• Experience managing a team.
• Ability to anticipate, recognize, and effectively address existing or potential conflicts at the individual, group, or situation level.
• Ability to analyze situations accurately and make productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

Responsibilities

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers; support carrier onboarding, minimize turnover, and maximize productivity.
• Fill in for absent or unavailable personnel and work on projects related to fleet optimization and profitability.
• Learn personnel management practices, including training and orienting drivers and employees and assisting with internal and third-party customer systems.
• Develop proficiency in improving fleet efficiency and profitability, recommending improvements, measuring key performance indicators, and preparing and presenting customer-specific reports and financial analyses.
• Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
• Learn administrative duties, including payroll, Net-Revenue budget management, driver counseling, accident reviews, documentation, pay issue resolution, P&L analysis, invoicing, and operational or financial reporting.
• Learn to manage the yard, inspect equipment, replace parts, complete repairs, and coordinate scheduled preventative maintenance and resolution of safety-related mechanical issues.
• Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call where necessary.
• Learn to maintain the company's safety culture through daily safety messages, monthly briefings, quarterly training, annual reviews, and enforcement of company policies and DOT and safety requirements.
• Learn to assign loads and plan, route, and monitor freight to provide safe, on-time service; manage freight exceptions and driver ETA adjustments based on schedules and road conditions.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• Position may be eligible for annual bonus and incentives based on profitability or volumes, subject to applicable plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level