Manager Trainee

Hertz • Urbandale, IA

19d • Onsite

About The Position

Hertz Local Edition is hiring a Manager Trainee to join its local rental branch team. This hands-on role provides structured training and real-world experience in running a rental location, delivering customer service, and supporting daily branch operations. The position is intended to prepare the trainee for promotion to Branch Manager in as little as 12–18 months. The wage is $17.00 per hour. The location is 2737 100th Street, Urbandale, IA 50322.

Requirements

• Must be at least 20 years old.
• Valid driver’s license required.
• Flexible availability, including nights, weekends, and holidays as needed.
• Strong communication, computer, multitasking, and time management skills.
• Self-motivated and adaptable, with an interest in learning the business and growing into leadership.
• Ability to work in a fast-paced, customer-facing environment.
• Professional appearance and reliable attendance.

Nice To Haves

• Customer service, sales, retail, hospitality, or other professional experience.

Responsibilities

• Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
• Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
• Help customers through the rental process and professionally resolve questions or concerns.
• Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
• Partner with branch leadership to learn about scheduling, team communication, performance coaching, and business metrics.
• Build skills for future leadership opportunities within Hertz.

Benefits

• Up to 40% off the base rate of any standard Hertz rental.
• Paid Time Off.
• Medical, dental, and vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid parental leave and adoption assistance.
• Employee Assistance Program for employees and family.
• Educational reimbursement and discounts.
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
• Perks and discounts, including theme park tickets and gym discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed