Manager Trainee

Tower Loan • Louisville, MS

21d • Onsite

About The Position

Tower Loan’s full-time Manager Development Program prepares Manager Trainees to develop the knowledge, skills, and experience to work in consumer finance and advance into leadership roles. Over 10–12 months, trainees gain hands-on experience in customer service, sales, financial management, and branch operations while earning competitive pay and performance-based incentives. The role is based on-site and follows a Monday through Friday schedule, 8:30 AM to 5:30 PM, with extended weekday hours as needed and possible Saturday work. Candidates must be willing to relocate upon promotion into management.

Requirements

• High school diploma or GED.
• Willingness to relocate upon promotion into management.
• Valid driver’s license and reliable vehicle.

Nice To Haves

• Sales, collections, or customer service experience.

Responsibilities

• Become proficient in customer service, sales, marketing, finance, and operations.
• Build long-term customer relationships by listening to customer needs and recommending appropriate services.
• Offer optional products to new and existing customers.
• Contact customers about payment reminders and arrangements.
• Assist the Manager in exceeding established office goals.
• Learn and support management duties, including delegating employee workloads and analyzing loan documents.
• Develop and demonstrate skills in recruitment, staff development, performance management, and leadership.
• Perform other duties as assigned.

Benefits

• Competitive salary and performance-based incentives.
• Medical, dental, and vision coverage, employee assistance program, and life insurance.
• 401(k) match of up to 3%.
• Paid time off: 16 days per year after one full year, with cash back for unused time.
• Paid holidays.
• Annual raises and performance bonuses.
• Monthly incentive and employee referral bonuses.
• Participation in charitable campaigns.
• Comprehensive training programs and opportunities to advance into leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED