Manager Trainee
About The Position
Under general supervision, the Manager Trainee learns to manage a small driver count and/or non-traditional shifts, including nights and weekends, while ensuring safe and timely freight movement, load assignment, and excellent customer service. The trainee learns to ensure compliance with Department of Transportation (DOT) regulations and company requirements, working with internal and external contacts to plan, route, monitor, and deliver freight and loads accurately. The position develops skills in driver and carrier relations, fleet operations, personnel management, customer reporting and financial analysis, inventory and equipment balancing, administrative duties, yard and equipment management, safety programs, and freight planning. The role may require filling in for other personnel, working across multiple shifts, being on call when necessary, traveling to account, customer, or company events, and regional relocation depending on account assignment.
Requirements
- Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; alternatively, a high school diploma/GED with one year of experience in management, transportation/logistics, business administration, account management, or a related field, and/or equivalent military experience.
- Willingness to travel to account, customer, and company event locations when applicable.
- Ability to work across multiple shifts, including nights and/or weekends, if needed.
- Willingness to relocate regionally depending on account assignment.
Nice To Haves
- Experience managing a team.
- Ability to anticipate, recognize, and effectively address existing or potential conflicts at the individual, group, or situation level.
- Ability to analyze situations accurately and reach productive decisions based on informed judgment.
- Ability to adapt to changing environments.
- Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
- Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
- Ability to recognize, anticipate, and resolve organizational, operational, or process problems.
Responsibilities
- Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers, supporting carrier setup, retention, and productivity.
- Fill in for absent or unavailable personnel and participate in special projects to optimize fleet operations and profitability.
- Learn personnel management, including training and orienting drivers or employees and assisting with internal and customer systems.
- Develop proficiency in improving fleet efficiency and profitability, recommending continuous improvements, measuring key performance indicators, and preparing and presenting customer-specific reports and financial analyses.
- Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
- Learn administrative duties, including payroll, Net-Revenue budget management, driver counseling, accident reviews, filing and documentation, pay issue resolution, P&L analysis, invoicing, and operational or financial reporting.
- Learn to manage the yard, inspect equipment, replace parts, complete repairs, and coordinate scheduled preventive maintenance and repairs of safety-related mechanical issues.
- Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call as needed.
- Learn to maintain the company safety culture through daily safety messages, monthly briefings, quarterly training, annual reviews, and enforcement of company policies and DOT requirements.
- Learn to assign loads and plan, route, and monitor freight to provide safe, on-time service, meet customer requirements, handle freight exceptions, and adjust driver ETAs based on schedules and road conditions.
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement plan
- Life insurance
- Short-term and long-term disability coverage
- Paid time off commensurate with tenure, including vacation and sick time
- Six weeks of paid maternity leave
- Two weeks of paid parental leave
- Six paid holidays annually
- Potential eligibility for annual bonus and incentives based on profitability or volumes, subject to company plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
