Manager Trainee

Hertz•Sterling Heights, MI

19d•Onsite

About The Position

Hertz Local Edition is hiring a Manager Trainee to join its local rental branch team. This hands-on role provides structured training and real-world experience in running a rental location, delivering customer service, and supporting branch operations. The position prepares the employee for promotion to Branch Manager in as little as 12–18 months. The wage is $16 per hour, plus incentives that vary based on job performance. The position is located at 40490 Van Dyke, Sterling Heights, MI 48313.

Requirements

Must be at least 20 years old.
Valid driver’s license required.
Flexible availability, including nights, weekends, and holidays as needed.
Strong communication, computer, multitasking, and time management skills.
A self-motivated, adaptable approach, with interest in learning the business and growing into leadership.
Ability to work in a fast-paced, customer-facing environment.

Nice To Haves

Customer service, sales, retail, hospitality, or other professional experience preferred.

Responsibilities

Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
Help customers through the rental process and professionally resolve questions or concerns.
Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
Partner with branch leadership to learn about scheduling, team communication, performance coaching, and business metrics.
Build skills for future leadership opportunities within Hertz.