Manager Trainee

Hertz • City of Lockport, NY

18d

About The Position

Hertz Local Edition (HLE) provides flexible local rental solutions outside airport hubs. The Manager Trainee supports location performance, develops leadership skills, and prepares for potential promotion to Branch Manager in 12–18 months through structured training and hands-on experience across the business. The starting wage is $17.00 per hour.

The role includes supporting sales and customer service, learning fleet logistics and store operations, assisting with vehicle and facility care, gaining familiarity with finance and administration, and shadowing management. The trainee develops skills in leadership, scheduling, and performance coaching and learns how the role affects the company’s financial wellbeing. Flexible scheduling, including nights, weekends, and holidays, may be required.

Hertz emphasizes safety, integrity, respectful dialogue, accountability, innovation, continuous improvement, diversity, and inclusion.

Requirements

• Must be 20 years of age or older.
• High school diploma or equivalent required.
• Valid driver’s license.
• Strong computer and multitasking skills.
• Excellent written and verbal communication skills.
• Self-motivated, adaptable, and eager to grow.
• Exceptional time management skills.
• Flexible scheduling, including nights, weekends, and holidays as needed.
• Ability to thrive in a fast-paced environment.
• Presentable attire.
• Experience working in a professional environment.

Responsibilities

• Support achievement of location sales goals.
• Deliver excellent customer experiences and contribute to high customer service scores.
• Learn and apply sales techniques and CRM best practices.
• Gain hands-on experience in fleet logistics and inventory control.
• Assist with store operations and compliance.
• Help clean and prepare vehicles for customers, manage the lot, and provide customer service assistance.
• Learn finance processes and support deal completion.
• Learn reporting, documentation, and business metrics.
• Shadow and support management in daily operations.
• Build skills in team leadership, scheduling, and performance coaching.
• Complete structured training to prepare for future leadership roles.
• Learn how the role contributes to the company’s overall financial wellbeing.

Benefits

• Discount on Hertz rentals.
• Paid time off.
• Medical, dental, and vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid parental leave and adoption assistance.
• Employee Assistance Program for employees and family.
• Educational reimbursement and discounts.
• Voluntary insurance programs for pets, legal/identity theft, and critical illness.
• Perks and discounts, including theme park tickets and gym discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED