Manager Trainee

Hertz•Rochester Hills, MI

About The Position

Hertz Local Edition (HLE) provides local rental solutions outside airport hubs. The Manager Trainee supports location performance, develops leadership skills, and prepares for potential promotion to Branch Manager in as little as 12–18 months. The role offers structured training and exposure to sales, customer service, operations, fleet management, vehicle and facility care, finance, administration, and team leadership. Starting pay is $16.00 per hour.

Requirements

  • Must be at least 20 years old.
  • High school diploma or equivalent.
  • Valid driver's license.
  • Strong computer and multitasking skills.
  • Excellent written and verbal communication skills.
  • Self-motivated, adaptable, and eager to grow.
  • Exceptional time-management skills.
  • Flexible scheduling, including nights, weekends, and holidays as needed.
  • Ability to thrive in a fast-paced environment.
  • Presentable attire.
  • Experience working in a professional environment.

Responsibilities

  • Support achievement of location sales goals and deliver customer service that contributes to high customer service scores.
  • Learn and apply sales techniques and customer relationship management (CRM) best practices.
  • Gain hands-on experience in fleet logistics and inventory control, and assist with store operations and compliance.
  • Help clean and prepare vehicles for customers, manage the lot, and provide customer service assistance.
  • Learn finance processes and support deal completion; understand reporting, documentation, and business metrics.
  • Shadow and support management in daily operations.
  • Develop team leadership, scheduling, and performance-coaching skills through structured training.
  • Learn how the role contributes to the company's financial wellbeing.

Benefits

  • Discount on Hertz rentals.
  • Paid time off.
  • Medical, dental, and vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid parental leave and adoption assistance.
  • Employee Assistance Program for employees and family.
  • Educational reimbursement and discounts.
  • Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
  • Perks and discounts, including theme park tickets and gym discounts.
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