Manager Trainee

Hertz•New York, NY

About The Position

Hertz Local Edition is hiring a Manager Trainee to support location performance, develop leadership skills, and prepare for promotion to Branch Manager in as little as 12–18 months. The role offers structured training and exposure to the business in a fast-paced rental location environment. The Manager Trainee supports sales and customer service, operations and fleet management, vehicle and facility care, finance and administration, and leadership development. Duties include helping meet sales goals, delivering a strong customer experience, learning CRM and sales practices, assisting with fleet logistics and store operations, preparing vehicles and managing the lot, supporting finance processes and documentation, and shadowing managers while building leadership, scheduling, and coaching skills. The starting wage is $18.50 per hour.

Requirements

  • Must be at least 20 years of age.
  • High school diploma or equivalent required.
  • Valid driver’s license.
  • Strong computer and multitasking skills.
  • Excellent written and verbal communication skills.
  • Self-motivated, adaptable, and eager to grow.
  • Exceptional time-management skills.
  • Flexible scheduling, including nights, weekends, and holidays as needed.
  • Ability to thrive in a fast-paced environment.
  • Presentable attire.
  • Experience working in a professional environment.

Responsibilities

  • Support achievement of location sales goals and deliver excellent customer service.
  • Learn and apply sales techniques and CRM best practices.
  • Gain hands-on experience in fleet logistics and inventory control.
  • Assist with store operations and compliance.
  • Help clean and prepare vehicles for customers, manage the lot, and provide customer-service assistance.
  • Learn finance processes and support deal completion.
  • Understand reporting, documentation, and business metrics.
  • Shadow and support management in daily operations.
  • Build skills in team leadership, scheduling, and performance coaching.
  • Complete structured training to prepare for future leadership roles.
  • Learn how the role contributes to the company's overall financial wellbeing.

Benefits

  • Discount on Hertz rentals.
  • Paid time off.
  • Medical, dental, and vision plan options.
  • Retirement programs, including 401(k) employer matching.
  • Paid parental leave and adoption assistance.
  • Employee Assistance Program for employees and family.
  • Educational reimbursement and discounts.
  • Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
  • Perks and discounts, including theme park tickets and gym discounts.
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