Manager Trainee

Hertz•Hagerstown, MD

12d

About The Position

Hertz Local Edition (HLE) provides flexible local rental solutions outside airport hubs. The Manager Trainee supports location performance, develops leadership skills, and prepares for potential promotion to Branch Manager in as little as 12–18 months. The role offers exposure to all aspects of the rental business in a fast-paced environment, including sales, customer service, fleet and store operations, vehicle and facility care, finance, administration, and leadership development. The starting wage is $18.50 per hour. The position includes structured training and opportunities to shadow and support management in daily operations.

Requirements

Must be at least 20 years of age.
High school diploma or equivalent required.
Valid driver's license.
Strong computer and multitasking skills.
Excellent written and verbal communication skills.
Self-motivated, adaptable, and eager to grow.
Exceptional time management skills.
Flexible scheduling, including nights, weekends, and holidays as needed.
Ability to thrive in a fast-paced environment.
Presentable attire.
Experience working in a professional environment.

Responsibilities

Support achievement of location sales goals.
Deliver a strong customer experience and contribute to high customer service scores.
Learn and apply sales techniques and CRM best practices.
Gain hands-on experience in fleet logistics and inventory control.
Assist with store operations and compliance.
Help clean and prepare vehicles for customers, manage the lot, and assist with customer service tasks.
Learn finance processes and support deal completion.
Learn reporting, documentation, and business metrics.
Shadow and support management in daily operations.
Develop skills in team leadership, scheduling, and performance coaching.
Prepare for future leadership roles through structured training.
Learn how the role contributes to the company's financial wellbeing.

Benefits

Competitive pay.
Discount on Hertz rentals.
Paid time off.
Medical, dental, and vision plan options.
Retirement programs, including 401(k) employer matching.
Paid parental leave and adoption assistance.
Employee Assistance Program for employees and family.
Educational reimbursement and discounts.
Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
Perks and discounts, including theme park tickets and gym discounts.