Manager Trainee

Hertz • Silver Spring, MD

17d

About The Position

Hertz Local Edition (HLE) provides flexible local rental solutions to customers outside airport hubs. The Manager Trainee supports location performance while learning the business and developing leadership skills, with preparation for promotion to Branch Manager in as little as 12–18 months. The role includes structured training and hands-on experience in sales and customer service, operations and fleet management, vehicle and facility care, finance and administration, and leadership development. The starting wage is $18.50 per hour.

Requirements

• Must be 20 years of age or older.
• High school diploma or equivalent required.
• Valid driver’s license.
• Strong computer and multitasking skills.
• Excellent written and verbal communication skills.
• Self-motivated, adaptable, and eager to grow.
• Exceptional time-management skills.
• Flexible scheduling, including nights, weekends, and holidays as needed.
• Ability to thrive in a fast-paced environment.
• Presentable attire.
• Experience working in a professional environment.

Responsibilities

• Support achievement of location sales goals and contribute to strong customer service scores.
• Learn and apply sales techniques and CRM best practices.
• Gain hands-on experience in fleet logistics and inventory control.
• Assist with store operations and compliance.
• Help clean and prepare vehicles for customers, manage the lot, and provide customer service assistance.
• Learn finance processes and support deal completion.
• Understand reporting, documentation, and business metrics.
• Shadow and support management in daily operations.
• Build skills in team leadership, scheduling, and performance coaching.
• Participate in structured training to prepare for future leadership roles.
• Learn how the role contributes to the company's overall financial well-being.

Benefits

• Discount on Hertz rentals.
• Paid time off.
• Medical, dental, and vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid parental leave and adoption assistance.
• Employee Assistance Program for employees and family.
• Educational reimbursement and discounts.
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness insurance.
• Perks and discounts, including theme park tickets and gym discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED