Manager Trainee

Tower Loan•Peoria, IL

4d•Onsite

About The Position

Tower Loan’s full-time Manager Development Program prepares Manager Trainees for future leadership roles in consumer finance. Over 10–12 months, trainees gain hands-on experience in customer service, sales, financial management, and branch operations while earning competitive pay and performance-based incentives. The role includes developing customer relationships, supporting office goals, and learning management responsibilities. The position is onsite and scheduled Monday through Friday, 8:30 AM to 5:30 PM, with extended weekday hours as needed and possible Saturday work.

Requirements

High school diploma or GED.
Willingness to relocate upon promotion into management.
Valid driver’s license and reliable vehicle.

Nice To Haves

Sales, collections, or customer service experience.

Responsibilities

Become proficient in customer service, sales, marketing, finance, and operations.
Develop long-term customer relationships by listening to customer needs and recommending suitable services.
Offer optional products to new and existing customers.
Contact customers about payment reminders and arrangements.
Assist the Manager in exceeding established office goals.
Learn and support management duties, including delegating employee workload and analyzing loan documents.
Develop and demonstrate management skills in recruitment, staff development, performance management, and leadership.
Perform other duties as assigned.

Benefits

Health, dental, and vision options.
Employee Assistance Program.
Life insurance.
Up to 3% 401(k) match.
Paid time off: 16 days per year after one full year, with cash back for unused time.
Paid holidays.
Annual raises and performance bonuses.
Monthly incentives and employee referral bonuses.
Participation in charitable campaigns.
Competitive salary and performance-based incentives.
Comprehensive training programs and opportunities for career advancement.