Manager Trainee

Hertz • Hagerstown, MD

11d

About The Position

Hertz Local Edition (HLE) provides flexible local rental solutions to customers outside its airport hubs. The Manager Trainee supports location performance while developing leadership skills and preparing for possible promotion to Branch Manager in as little as 12–18 months. The role offers structured training and exposure to the business in a fast-paced environment.

The trainee supports sales goals and customer experience, learns sales techniques and CRM practices, gains hands-on experience with fleet logistics and inventory control, and assists with store operations and compliance. Duties also include helping clean and prepare vehicles, manage the lot, and assist customers; learning finance processes and supporting deal completion; and understanding reporting, documentation, and business metrics. The trainee shadows management and develops skills in team leadership, scheduling, and performance coaching, while learning how the role affects the company’s financial wellbeing.

The starting wage is $18.50 per hour. Scheduling may include nights, weekends, and holidays as needed.

Requirements

• Must be at least 20 years of age.
• High school diploma or equivalent required.
• Valid driver’s license.
• Strong computer and multitasking skills.
• Excellent written and verbal communication.
• Self-motivated, adaptable, and eager to grow.
• Exceptional time management skills.
• Flexible scheduling, including nights, weekends, and holidays as needed.
• Ability to thrive in a fast-paced environment.
• Presentable attire.
• Experience working in a professional environment.

Responsibilities

• Support achievement of location sales goals.
• Deliver an excellent customer experience and contribute to high customer service scores.
• Learn and apply sales techniques and CRM best practices.
• Gain hands-on experience in fleet logistics and inventory control.
• Assist with store operations and compliance.
• Support cleaning and preparing vehicles for customers, lot management, and customer service assistance.
• Learn finance processes and support deal completion.
• Understand reporting, documentation, and business metrics.
• Shadow and support management in daily operations.
• Build skills in team leadership, scheduling, and performance coaching.
• Prepare for future leadership roles through structured training.
• Learn how the role contributes to the overall financial wellbeing of the company.

Benefits

• Discount on Hertz rentals.
• Paid time off.
• Medical, dental, and vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid parental leave and adoption assistance.
• Employee Assistance Program for employees and family.
• Educational reimbursement and discounts.
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness insurance.
• Perks and discounts, including theme park tickets and gym discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED