Manager, Traffic & Vessel Operations
About The Position
The Manager, Traffic & Vessel Operations monitors bookings, vessel space, and equipment to ensure the proper movement of cargo while maximizing revenue and minimizing expense. The role oversees liner voyage activity and capacity commitments for the Logistics Division and makes real-time commercial decisions based on live gate activity. The manager works with customer care, operations, traffic, terminals, land transportation, fleet and equipment, vessel scheduling, documentation, and sales teams to meet customer expectations and optimize voyage capacity and revenue margin contribution. The position also coordinates contracted volume and delivery-date commitments, allowable tonnage, regulatory requirements such as segregation, and equipment type allocations. It determines when cargo may be advanced or must be rolled to meet capacity commitments, and manages shutouts in accordance with required leadership notification.
Requirements
- Bachelor’s degree in business, transportation, or a related field, or an equivalent combination of post-high-school education and experience.
- At least 5 years of experience in international transportation.
- At least 3 years of supervisory or management experience.
- Proficiency with Microsoft Office, including Excel, Outlook, and Word.
- Proven experience developing, improving, and streamlining processes to meet established goals and objectives.
Responsibilities
- Monitor bookings, vessel space, and equipment to ensure proper cargo movement while maximizing revenue and minimizing expense.
- Oversee liner voyage activity and capacity commitments for the Logistics Division.
- Make real-time commercial decisions based on live gate activity.
- Partner with customer care and operations teams to meet customer expectations.
- Participate in developing and posting changes to vessel schedules and customer notifications.
- Work with traffic, terminal, land transportation, fleet and equipment, vessel scheduling, documentation, and sales teams.
- Coordinate and balance voyage capacity optimization with revenue margin contribution.
- Coordinate adherence to contracted volume and delivery-date commitments, allowable tonnage, regulatory requirements including segregation, and equipment type allocations.
- Determine eligibility to advance cargo or roll it when required to meet capacity commitments.
- Manage shutouts in accordance with required leadership notification.
Benefits
- Competitive pay with recognition programs.
- Medical, dental, and vision insurance.
- Life and disability coverage.
- Paid vacation and holidays.
- Parental leave and sick leave.
- Training and development for continuous skill development.
- Employee Assistance Program.
- Wellness program.
- Gym membership discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
