Manager, Technology

Sanford Health•Fargo, ND

12d•Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Lead the functional management of Sanford Health’s IT Technology. Responsible for ensuring consistency of IT technologies by defining standards and policies. Provide centralized management of the planning, managing and implementing of functional technology, and manage a team to deliver services across the enterprise. Expected to promote quality in support services to drive business value in compliance with internal and external IT policies and procedures. Responsible for identifying and managing potential risks of delivering the support services required to support and enable Sanford Health's current and future business needs, as well as identifying, assessing, and prioritizing meaningful strategic opportunities within both clinical or non-clinical settings, and to develop the people, processes, and underlying technologies to deliver on those opportunities. Provide subject matter expertise for governing bodies to ensure high quality service delivery, ongoing strategic partnership and support. Works with business partners to support and inform the financial and strategic management used to enable the enhanced performance of Sanford Health. Employs performance development programs that result in both individual and team growth. Creates opportunities for individuals to exercise and grow new skills. Accountable as a resource to team members in department as well as other departments in the organization. Approves time off requests, and signs off on employee timecards. Maintains schedule to ensure proper staffing at all times. Responsible for the interviewing, hiring, discipline of employees and any other personnel issues that arise. Completes performance appraisals. Develops and maintains all budgetary items. Responsible for oversight of vendor management, contracts, and support agreements. Responsible for statement of work review related to project leadership. Excellent interpersonal and communication skills required. Must have experience providing excellent customers service in a prompt and professional manner and have the ability to work independently, balancing multiple tasks within deadlines. Must be comfortable managing change with excellent problem solving skills. Experience in training and presentation techniques. Ability to manage a project across teams and meet goals required. Knowledge of current clinical practice, regulatory healthcare requirements, and healthcare information systems.

Requirements

Bachelor’s degree in computer science, management information systems, business or a related field.
Minimum of four years' experience in management required.
Excellent interpersonal and communication skills required.
Experience providing excellent customers service in a prompt and professional manner.
Ability to work independently, balancing multiple tasks within deadlines.
Comfortable managing change with excellent problem solving skills.
Experience in training and presentation techniques.
Ability to manage a project across teams and meet goals required.
Knowledge of current clinical practice, regulatory healthcare requirements, and healthcare information systems.

Nice To Haves

Information Technology Infrastructure Library (ITIL) Foundation certification preferred.

Responsibilities

Lead a team of professional engineers responsible for maintaining telecommunications endpoints at over 800 locations and with over 50,000 end points.
Ensure consistency of IT technologies by defining standards and policies.
Provide centralized management of the planning, managing and implementing of functional technology.
Manage a team to deliver services across the enterprise.
Promote quality in support services to drive business value in compliance with internal and external IT policies and procedures.
Identify and manage potential risks of delivering support services.
Identify, assess, and prioritize strategic opportunities within clinical or non-clinical settings.
Develop people, processes, and underlying technologies to deliver on opportunities.
Provide subject matter expertise for governing bodies to ensure high quality service delivery, ongoing strategic partnership and support.
Work with business partners to support and inform financial and strategic management.
Employ performance development programs that result in individual and team growth.
Create opportunities for individuals to exercise and grow new skills.
Approve time off requests and sign off on employee timecards.
Maintain schedule to ensure proper staffing at all times.
Interview, hire, and discipline employees.
Complete performance appraisals.
Develop and maintain all budgetary items.
Oversee vendor management, contracts, and support agreements.
Review statements of work related to project leadership.