Manager - Technology Risk ID, Assessment

American Express•New York, NY
•$123,000 - $215,250

About The Position

The Manager of Technology Risk ID, Assessment will help ensure control management is embedded in the day-to-day operations of American Express Technology. The role is part of ETS Governance & Control’s Risk ID, Assessment, Testing and Reporting team, which identifies, assesses, mitigates, and reports on risks within business-unit processes as a first-line-of-defense function. The team supports adherence to regulatory standards and American Express policies and strengthens business-unit resilience through a defined methodology for inherent and residual risk. The position involves extensive collaboration with partners across business units, functional areas, and geographies. It focuses on risk and control self-assessments, understanding control design and testing, supporting business risk-management practices, and sharing insights and better practices across the enterprise.

Requirements

  • 5–10 years of experience in technology risk management, such as within a Risk or Internal Audit function.
  • Understanding of critical operational risk-management lifecycle activities.
  • Strong project-management, communication, and interpersonal skills.
  • Experience in process governance and understanding of processes aligned with policies, regulatory frameworks, and/or operational standards.
  • Proficient analytical and problem-solving skills, including the ability to analyze data, identify trends, and evaluate risk scenarios effectively.
  • Eligibility to work in the United States; American Express will not pursue visa sponsorship for this position.

Nice To Haves

  • Bachelor’s degree in Finance, Business, Risk Management, or a related field; advanced degrees such as an MBA or MSc, or certifications, are advantageous.
  • Experience in the financial services industry.
  • Experience identifying operational risks throughout business processes and systems.
  • Experience facilitating risk-assessment performance and further assessments and testing programs to ensure regulatory and internal standards are met.
  • Experience enhancing risk assessments and associated methodologies.
  • Experience reviewing independent control monitoring, including identifying control improvements.
  • Experience identifying areas of risk for intervention, including conducting independent quality assurance and process testing.
  • Experience reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends, and root causes.

Responsibilities

  • Conduct risk and control self-risk assessments for Enterprise Platforms & Data and Technology Business Management.
  • Understand control design and testing.
  • Apply general knowledge of PRSA, RCSA, and issue management related to consumer lending, banking, credit card offers, benefits, or rewards.
  • Support risk-management practices within the business.
  • Share insights, better practices, and themes across the enterprise.
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