Manager - Technology Operations Support
About The Position
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Sr. DCI Technician is role responsible for leading and/or coordinating strategic and tactical activities required to support sophisticated data center infrastructure including “base building” critical systems and data processing specific components, networks and systems. Collaborates with leadership, Project Managers, customers and strategic partners to address business priorities, new products or services, and sophisticated problem solving requiring good judgment and quick action. Reports to DCI Director.
Requirements
- Sophisticated data center infrastructure support
- Experience with "base building" critical systems
- Experience with data processing specific components, networks and systems
- Collaboration with leadership, Project Managers, customers and strategic partners
- Problem-solving skills requiring good judgment and quick action
Responsibilities
- Leading and/or coordinating strategic and tactical activities required to support sophisticated data center infrastructure including “base building” critical systems and data processing specific components, networks and systems.
- Collaborating with leadership, Project Managers, customers and strategic partners to address business priorities, new products or services, and sophisticated problem solving requiring good judgment and quick action.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
