Training #016

Delan Associates, Inc • Tallahassee, FL

4d

About The Position

The posting lists three openings in the Tallahassee, Florida area: Manager, Technical Training; Technical Trainer; and Security Manager. The Manager, Technical Training role manages the IT training life cycle, including needs analysis, training strategy, development, and delivery of training programs and tools for IT professionals and end-users. It also implements and manages skills management and competency development for IT staff and end-users. The manager identifies business and technology drivers, analyzes roles and associated skills, assesses skill gaps, and works with IT to prioritize training and development. The role ensures a technical learning environment and effective transfer of knowledge and skills that support organizational needs. It oversees curricula and courseware development, training delivery systems, certification and testing methods, training effectiveness and efficiency measurement, ROI measurement, and pilot testing of new training approaches. This is described as a middle-level management role working under general direction of senior management and managing or mentoring supervisors, project leads, and/or technical staff while leading multiple complex projects as a project leader and subject matter expert.

Requirements

• Bachelor’s degree in Instructional Technology, Computer Science, Information Systems, Education, or a related field, or equivalent work experience.
• At least 7 years of training experience, including curriculum development for IT and instructional technology.
• At least 2 years of training management experience.

Responsibilities

• Manage the IT training life cycle, including needs analysis, training strategy, program development, and delivery.
• Implement and manage skills management and competency development processes for IT professionals and end-users.
• Identify business and technology drivers and analyze roles, skills, and competencies.
• Analyze current skills to identify gaps and work with IT to prioritize training and development needs.
• Ensure an effective technical learning environment and transfer of knowledge and skills.
• Oversee curriculum and courseware development to address skill gaps.
• Oversee selection and use of training delivery systems, certification methods, and testing methods.
• Measure training program effectiveness, efficiency, and return on investment.
• Pilot test new training techniques, strategies, tools, and processes.
• Manage and mentor supervisors, project leads, and/or technical staff, and lead multiple complex projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager