Manager, Technical Program Management (Cyber Security)

Playlist

12h•$131,000 - $175,000

About The Position

The Technical Program Management team is the connective tissue that turns Playlist's cyber security and IT strategy into coordinated, predictable delivery, driving the cross-functional programs that reduce risk and move the organization forward. The ideal TPM team members are experienced program leaders with strong technical acumen and a working fluency in cyber security principles, risk and vulnerability management, who are passionate about bringing structure to ambiguity, aligning stakeholders across Engineering, Security, and the business, and executing complex, high-impact initiatives that deliver measurable, business-aligned outcomes across our vertical SaaS ecosystem.

Requirements

6-8+ years in program management, client services, management consulting, or a similar role at a technology company, including 2+ years directly managing people.
Prior experience running Cyber Security or IT programs required
Track record of building, leading, and developing high-performing program or delivery teams
Deep expertise in program management best practices and tools, from initiation through planning, execution, monitoring, and closure, applied at portfolio scale
Strong technical aptitude with an ability to understand technical architectures and speak to system design, reliability and scalability challenges, and design trade-offs
Exceptional written and verbal communication skills, with experience interpreting and communicating technical requirements to technical and non-technical stakeholders, including executives
Sets direction, makes trade-offs explicit, and holds a team accountable to outcomes and risk reduction targets

Nice To Haves

Strong understanding of information security frameworks (e.g., NIST, PCI-DSS, HITRUST, etc.) and the ability to communicate them to non-technical stakeholders is highly desirable

Responsibilities

Lead and grow a team of Security and IT technical program managers, owning hiring, coaching, performance management, and career development
Own the Cyber Security and IT program management portfolio, setting how programs are scoped, prioritized, sequenced, and delivered across the org
Set the operating rhythm for the team across intake, prioritization, resourcing, and reporting, balancing competing programs against multi-quarter outcomes and risk reduction targets
Partner with Security and IT leadership to translate strategy into a prioritized program roadmap and a resourcing model that holds up under trade-offs
Represent portfolio status, risks, and trade-offs to executive stakeholders, and make the calls needed to keep delivery predictable
Build, standardize, and continuously improve the team’s playbooks, templates, and measurement systems so delivery quality does not depend on any one person
Surface and resolve enterprise-wide delivery risks, dependencies, and blockers across Security, IT, and Engineering
Maintain deep, evolving security domain fluency and apply it to guide the team, challenge trade-offs, and operate as a trusted technical liaison across Engineering, Security, and business stakeholders
Navigate ambiguity with a bias for action, stay creative and resourceful in problem solving, and ask questions early and often when working in new or unfamiliar systems or topics