Manager, Tax Technology — DoorDash Tax Platform & Business Projects (US East Coast)

DoorDash USA•Washington, DC

2d•$129,200 - $190,000•Remote

About The Position

DoorDash is seeking an experienced Manager, Tax Technology to lead the tax platform and business projects for its growing Tax Team. This role focuses on new integrations, including new verticals, merchants/partnerships, and product launches. The position operates at the intersection of tax, product, engineering, and the Vertex Center of Excellence, translating business and tax requirements into configured, tested, and live capabilities, and managing the offshore implementation team. The ideal candidate will combine indirect tax knowledge with the ability to define clear functional system requirements, lead cross-functional delivery, and own the delivery of new tax platform features on both in-house and third-party tax engines. The role reports to the Senior Manager of the Tax Calculation Platform & Mx Operations and involves partnering closely with Tax Engineering, Tax Advisory & Planning (TAP), Tax Product, and other stakeholders. The primary focus is the end-to-end delivery of tax features, new launches, and legislative changes on the DoorDash platform, with expertise in US sales and use tax, Canada GST/HST/PST, and Australia and New Zealand GST, within food and beverage and retail tax contexts. The role requires an understanding of data flow from upstream systems through the tax engine to downstream reporting and involves applying Vertex knowledge to influence functional design and configuration. This position may be remote within the US but requires East Coast presence for EMEA time zone compatibility.

Requirements

6+ years of indirect tax or indirect tax technology experience.
Well versed in US sales and use tax, with experience across Canada GST/HST/PST and Australia and New Zealand GST, and food and beverage and retail tax context.
Hands-on experience implementing or configuring Vertex O Series, and ability to review Vertex configurations and testing documentation and provide feedback.
Hands-on experience implementing or configuring ERP tax integration (e.g. NetSuite) with the Vertex tax engine.
Ability to translate business and tax requirements into functional system requirements and review technical and functional design documents.
Direct engagement with engineering teams on tax system technical and functional design, product development, with working knowledge of the end to end tax platform launch processes.
Understanding of how tax data flows from upstream transaction systems through a tax engine to downstream reporting systems, including both in-house systems and ERP integration flows.
Project management experience, including creation of project charter, project plans, milestones, gantt charts, RAID log, and timelines/due dates.
Comfort building trust and driving alignment with cross-functional partners (Engineering, Product, TAP) without always holding formal authority over their roadmaps.
Experience with productivity programs (Google Sheets, Docs, and Slides; Monday.com, JIRA etc).
Experience in use of SQL or Snowflake for data self-serve, issue investigation, or testing validation.
Experience in use of API testing tools like Postman, SOAP UI and ability to read XML and JSON logs.
Accounting, Finance, Information Technology, or Computer Science degree.
Fluent in leveraging multiple AI tools on the market (e.g., Claude Cowork, ChatGPT, Gemini, Cursor) on a daily basis across all of your assigned tasks, and you actively look for creative ways to apply them to enhance processes and create efficiency gains.
Familiarity with Marketplace Facilitator laws.
People-leadership or team-lead experience, including coaching, workload delegation, and quality oversight.

Responsibilities

Lead tax platform and business projects on the DoorDash platform, including new vertical launches, business and enterprise merchant launches, new product launches, and legislative changes.
Gather business and tax requirements from TAP, Tax Product, and business stakeholders, and translate them into tax-system functional requirements for the team to configure, test and deliver.
Review BRDs, PRDs, and TDDs for tax-system implications and provide functional tax expertise back to Tax Engineering.
Define testing requirements and oversee test validations across unit, integration, E2E, shadow, and post-launch phases.
Trace tax-relevant data from upstream systems through Vertex to downstream reporting, and flag gaps or risks.
Validate operational and system readiness for production releases and document post-launch lessons learned.
Serve as a functional bridge between non-tax tech stakeholders (e.g., TAP, Engineering, Product) and the technical tax technology teams (e.g., Vertex CoE).
Partner closely with US and Mexico based peers and offshore team members on the same pillar — sharing workload, coordinating coverage across time zones, and supporting knowledge transfer on complex initiatives.