Talent Systems and Optimization

Halifax Health•Daytona Beach, FL

8d•Onsite

About The Position

The Manager, Talent Systems & Optimization serves as the strategic and operational lead for talent-related HR technology, systems optimization, and process improvement initiatives within Human Resources. This role is responsible for supporting, enhancing, and optimizing HR systems with an initial focus on Workday Recruiting, Talent, Learning, and Onboarding while driving scalable solutions that improve operational efficiency, user experience, reporting, data integrity, and overall system functionality. This role is focused on long‑term operational ownership and internal capability‑building rather than project‑based delivery. This position partners closely with HR leadership, operational leaders, IT, and end users to identify process gaps, troubleshoot complex issues, support system enhancements, and lead ongoing optimization efforts following Workday implementation. This role will help strengthen internal system expertise, governance, testing practices, documentation, and long‑term, sustainable support structures. As organizational needs evolve, this position will support broader HR technology initiatives, process standardization, integrations, reporting enhancements, analytics, and continuous improvement efforts across additional HR functional areas aligned to Halifax Health operational priorities.

Requirements

Bachelor’s degree in Human Resources, Information Systems, Business, Computer Science, or related field required
Three (3) or more years of experience supporting HR technology platforms in a systems, analyst, consulting, or HR operations environment required
Experience supporting Workday implementation, optimization, configuration, testing, deployment, or post-production support activities required
Experience with business process analysis, workflow optimization, system testing, defect resolution, and user acceptance testing (UAT) preferred
Strong analytical, troubleshooting, and problem-solving skills with attention to detail and data integrity
Ability to communicate technical concepts effectively to operational and non-technical stakeholders
Proficient in Microsoft Office applications including Excel, Outlook, and Word
Knowledge of HRIS platforms such as Workday, PeopleSoft, SAP SuccessFactors, or similar enterprise systems
Experience supporting Workday modules including Core HCM, Benefits, Compensation, Talent, and Recruiting
Strong analytical, problem-solving, and data validation skills with attention to detail and data integrity
Experience with report writing, advanced reporting, dashboards, and analysis to support HR and business decision-making
Experience with system configuration, testing, troubleshooting, defect resolution, and release support
Understanding of HRIS security concepts, including role-based and user-based security administration
Familiarity with integrations, vendor coordination, and cross-functional project support
Knowledge of process mapping, project coordination, and continuous improvement methodologies such as Agile or similar approaches
Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users
High level of discretion and confidentiality in handling employee and organizational data

Nice To Haves

Master’s degree preferred
Experience supporting one or more HR functional areas including Recruiting, Talent, Learning, Onboarding, Core HCM, Compensation, or Benefits preferred
Experience supporting HR systems in a complex enterprise or healthcare environment preferred
Experience partnering with stakeholders to translate operational needs into sustainable system solutions

Responsibilities

Support Halifax Health’s HRIS environment, including system configuration, maintenance, and optimization across functional areas such as Core HCM, Benefits, Compensation, Talent, Recruiting, and related modules
Partner with Halifax Health HR leaders and operational teams to gather requirements, evaluate business needs, map processes, and recommend scalable system solutions
Support HR systems security administration activities, auditing, and access-related process coordination as assigned
Provide functional support for talent-related processes, including talent profiles, performance workflows, succession-related configuration support, and other employee lifecycle transactions as applicable
Monitor system performance, troubleshoot issues, and coordinate resolution to ensure data integrity, usability, and continuity of service for Halifax Health
Maintain system documentation, process maps, and standard operating procedures related to HRIS workflows and support activities aligned to Halifax Health operational priorities
Participate in HRIS implementation and enhancement initiatives, including requirements analysis, solution design, configuration, testing, data validation, and deployment support
Develop and execute test scripts for unit, end‑to‑end, and user acceptance testing to validate system functionality, integrations, and business outcomes
Create, modify, and support reports, dashboards, and data outputs that provide meaningful workforce and operational insights
Track, troubleshoot, and resolve defects and system issues in partnership with internal stakeholders, vendors, and technical teams
Support release readiness through coordination of testing timelines, configuration updates, issue resolution, and go-live preparation
Identify opportunities for process improvement and leverage HRIS functionality to improve efficiency, user experience, and operational outcomes
Own and coordinate HR systems testing practices, including coordinating unit, end‑to‑end, and user acceptance testing (UAT) activities across stakeholders
Support release coordination activities including testing coordination, issue tracking and resolution, and post‑implementation stabilization
Partner with HR leaders and operational teams to identify opportunities for process improvement, automation, and enhanced system functionality
Assist in establishing sustainable HR systems governance, documentation standards, and operational support practices for Halifax Health
Serve as a key point of contact for HRIS-related questions, issue resolution, and functional support for HR teams, leaders, and end users
Create and maintain user guides, training materials, deployment documentation, and knowledge transfer resources to support adoption and effective system use in partnership with HR leadership
Communicate system changes, enhancements, and process updates clearly to stakeholders across the Halifax Health system
Provide functional guidance and end-user support related to Workday Recruiting, Talent, Learning, and Onboarding processes at Halifax Health
Support change management and user adoption efforts through training, documentation, and operational partnership
Support HRIS reporting, auditing, and data validation activities to ensure system accuracy, completeness, and compliance aligned to Halifax Health operational standards
Assist with maintaining data integrity through regular review, reconciliation, and correction of system records aligned to Halifax Health operational priorities as needed
Support security administration activities, including role-based or user-based access updates, auditing, and adherence to internal controls as assigned
Document system changes, testing outcomes, and support activities to maintain audit readiness and operational transparency
Adhere to Halifax Health policies, procedures, confidentiality requirements, and data governance standards at all times
Support project planning activities, milestone tracking, issue follow-up, and cross-functional coordination for HRIS initiatives and system changes
Collaborate with vendors, internal teams, and stakeholders to support implementation, enhancement, integration, and issue resolution activities
Recommend and support continuous improvement efforts that enhance HR processes, system usability, service delivery, and user adoption
Stay current on Workday and other HR technology functionality, releases, and best practices to inform recommendations and support system evolution
Support additional responsibilities as assigned to meet departmental needs