Manager Supplier Management

Royal Bank of Canada • Toronto, ON

27d

About The Position

Join RBC's Finance and Audit IT Supplier Delivery Management team as a Manager overseeing critical vendor relationships and outsourcing arrangements. This is a strategic leadership role where you'll drive supplier performance, develop governance frameworks, and deliver actionable insights to senior leadership. You'll own the end-to-end supplier management lifecycle—from contract intake and compliance to cost optimization and transformational change initiatives. Based in Toronto, this full-time position offers the opportunity to shape supplier strategy across the FIAT portfolio while collaborating with cross-functional teams and industry partners. Lead a team, influence organizational direction, and make measurable impact on RBC's supplier ecosystem.

Requirements

• Proven vendor/supplier relationship management experience with complex outsourcing arrangements
• Strong contract negotiation and governance skills with ability to ensure compliance and service level adherence
• Demonstrated leadership experience managing teams and influencing cross-functional stakeholders
• Financial acumen with ability to track spend, forecast costs, and identify savings opportunities
• Analytical and reporting capabilities including experience with data visualization tools (e.g., Tableau, Excel) and performance metrics

Nice To Haves

• Experience in financial services or banking industry supplier management
• Familiarity with RBC systems, processes, or organizational structure
• Project management certification or experience leading transformational change initiatives
• Background in IT or technology contract management and vendor delivery oversight

Responsibilities

• Structure and negotiate outsourcing arrangements while monitoring adherence to service level agreements
• Develop and execute supplier management policies and strategies to maximize vendor effectiveness and risk mitigation
• Monitor vendor performance, industry trends, and provide insightful reporting to FIAT VP and leadership on supplier metrics and cost savings
• Own the FIAT contract intake repository, managing pre-approval/approval processes and conducting predictive analytics and forecasting
• Serve as the central point of contact for supplier management compliance, governance, and transformational change initiatives across FIAT
• Collaborate with Procurement, T&O Supplier Management Office, and GFT Supplier Delivery Management on contract reviews and best practice alignment
• Lead planning initiatives supporting the FIAT portfolio including communication sessions and ad hoc reporting
• Manage Tableau reports and data automation related to suppliers and contractors, including invoice reconciliation and payment processing

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees