Manager, Student Support
About The Position
The Manager, Student Support provides regional leadership and oversight for School Counseling, Section 504, ESOL, student well-being and mental health supports, crisis response, and student and family support partnerships. This position is year-round. The Manager serves as a consistent regional resource for counselors and school leaders by providing guidance, coaching, resources, and problem-solving support while developing clear and consistent systems across campuses. Through this work, the Manager helps ensure students have access to the academic, social-emotional, and individualized supports they need to be successful.
Requirements
- Bachelor’s degree in Education, School Counseling, Social Work, Psychology, or a related field.
- At least 3 years of experience in school counseling, student services, student support, or a related area.
- Experience supporting students, families, and school-based teams.
- Experience with Section 504 and ESOL compliance, including documentation, monitoring, and implementation requirements.
- Experience supporting or coordinating state, district, or school-based testing.
- Strong communication, organization, problem-solving, and relationship-building skills.
- Ability to coach and support staff while managing multiple priorities across campuses.
- Ability to use student and program data to identify needs and improve support.
Nice To Haves
- Master’s degree in School Counseling, Education, Social Work, Psychology, Educational Leadership, or a related field.
- Florida School Counselor certification or other relevant professional certification.
- Experience leading, coaching, or developing school counselors or student support staff.
- Experience supporting student mental health, crisis response, or community-based services.
- Experience working across multiple schools or in a district, regional, or network-level role.
Responsibilities
- Coach and support school counselors across campuses.
- Strengthen consistent counseling practices and student support systems.
- Help schools problem-solve barriers impacting student success and well-being.
- Support student mental health, wellness, and early-intervention efforts.
- Help coordinate counseling and resources during grief, crisis, or other significant student needs.
- Connect schools and families with appropriate community resources and supports.
- Provide regional guidance and support for Section 504 and ESOL programs.
- Support consistent documentation, services, accommodations, and compliance.
- Provide schools with practical tools, training, and resources.
- Serve as a regional contact for DCPS and community partners related to student support.
- Help schools understand and implement district guidance and requirements.
- Strengthen partnerships and resources available to students and families.
- Support regional coordination of state, district, and school-based testing.
- Provide guidance and problem-solving support to school testing coordinators.
- Help ensure appropriate student accommodations are planned and implemented.
- Partner with school and regional leaders to strengthen student support systems.
- Identify trends, needs, and opportunities for improvement across campuses.
- Elevate significant concerns to the Director of Student Services
Benefits
- Individual level health benefits, including medical, dental, and vision
- Individual short-term and long-term disability insurance
- 403(b) retirement program with a company match
- Individualized coaching and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
