Manager, Student Life & Engagement
About The Position
The Manager, Student Activities & Leadership Development supports JCCC’s mission by providing leadership, vision, and oversight for the strategic execution of campus events and essential student-facing services. This role is responsible for enhancing the overall student experience by managing high-impact programming, optimizing student engagement spaces, and ensuring the operational excellence of front-line service areas. As a key bridge between administrative efficiency and student development, the incumbent supervises a diverse team, maintains institutional policy compliance, and leverages data-driven insights to foster a sense of belonging and drive retention across the campus community.
Requirements
- Bachelor's Degree and 4+ years of experience.
- Valid driver's license.
- Application, resume, and cover letter required for consideration.
Responsibilities
- Plan, execute, and assess large-scale institutional, social, and educational programming.
- Design both co-curricular and extra-curricular experiences specifically tailored to foster student belonging and drive institutional retention efforts.
- Develop and maintain an annual programming calendar that aligns with broader institutional goals and the academic cycle.
- Provide direct oversight of the Engagement Desk, Student ID services, the Campus Call Center, and Student Lounge.
- Ensure high levels of efficiency and customer service quality across all frontline student-facing areas.
- Analyze usage and satisfaction data to identify trends and implement service improvements.
- Develop and maintain standardized systems and processes to ensure programs and services are delivered effectively and safely.
- Ensure rigorous risk management, legal compliance, and budget management for all departmental activities.
- Maintain and enforce policy and procedural compliance across all supervised units.
- Build and maintain strong relationships and open lines of communication with all internal and external stakeholders.
- Partner with campus departments to integrate programming and services into the broader student experience.
- Remain apprised of current best practices in student affairs, student development, and community engagement.
- Stay current on leadership development models and technological innovations to modernize departmental operations.
- Duties and responsibilities, as required by business necessity, may be updated at any time at the discretion of management.
Benefits
- Health insurance with some employer paid options.
- Life insurance & AD&D (employer provided)
- Retirement plans (403(b), 457(b), and KPERS)
- Employer paid 8% contribution into a 403(b) no match required
- Paid time off (vacation, sick, personal, and floating holidays)
- 14 days of paid holidays
- Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
- Tuition reimbursement / assistance for non‑JCCC courses for employee
- Free access to the Gym on campus for all employees and dependents
- Discount to the Hiersteiner Child Development Center
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What This Job Offers
Job Type
Full-time
Career Level
Manager
