Manager, Strategic Sourcing

JLL•Charlotte, NC

19h•Remote

About The Position

Lead and grow a high-performing S&P team for a large life sciences client and two additional smaller clients. Work directly with S&P leadership, Account leadership and clients to manage expectations and team deliverables. This includes accountability for effectively managing, mentoring, recruiting, and developing a team of world-class Sourcing and Procurement professionals. Provide impactful leadership in a cross-functional and collaborative environment to drive immediate and sustained benefits to our client and JLL. Drive results through S&P program implementation, monitoring progress, managing to operational excellence guideline, and meeting account level KPIs and goals. Oversee compliance and controls, develop new and innovative sourcing strategies, and identify opportunities for improvement. Proactively manage internal and external expectations by understanding business needs and priorities. Achieves Financial and Compliance Results Oversight of annual sourcing plan development, actively managing that plan with the business, and executing against it. This includes an Annual Benchmarking of existing 3rd Party Contractor spend against external data points to help drive decision-making on sourcing plan. Identify risks and opportunities to clients/stakeholders and recommend strategies to achieve company goals while mitigating risk. Own sourcing compliance and controls, including, but not limited to, Contract and COI compliance, RFx/Process Improvements, Diverse Spend, and adherence to Procurement Playbook. Identify and share opportunities for improvement with appropriate functional leaders. Manage 3rd Party Supplier Performance Management Program, including collaboration with operations teams to develop scorecard through survey and CMMS metrics, sharing results and reviewing with select 3rd Party Subcontractors via QBR process, and delivering a quarterly report to Operations Teams and Client. Ensure all sourcing technology tools are leveraged across all assigned accounts. Partner teams closely with operations by providing management, detailed instruction and follow up to support the operations teams in standardized RFP/bid and contracting processes. Develop and maintain systematic, analytical, and results-based method for savings, monitoring supplier’s performance, sourcing effectiveness and communicate these results to the business. Develop and Lead High Performing Teams Recruit, develop, rotate, and retain top S&P talent. Support the career development of key roles through mentoring and visible leadership. Create high-performing, integrated sourcing teams that are committed to delivering sustainable operational excellence. Manage and coach teams on their performance, progress and developmental goals including analyzing strengths, and areas of opportunity for growth into actionable career development plans. As an S&P leader, foster an inclusive and collaborative team culture within and outside of direct reports. Establishes and Nurtures Strong Relationships Ensure the vision and strategy of the client sourcing plan are implemented and aligned with necessary objectives. Lead and participate in client meetings /strategy sessions. Establish and maintain relationships with Account Director and other client leadership. Provide strategic vision for all S&P aspects of business including best practices and innovation. Effectively develop and lead complex short-term and longer-term sourcing strategies, effectively manage suppliers and internal networks to deliver best in class performance across the associated accounts. Establish relationships with key stakeholders including Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes are formally reviewed and approved by legal/risk management. Continually manage/assess suppliers through the established supplier performance management program.

Requirements

8+ years of strategic sourcing experience for services or indirect categories related to facilities services highly desired along with people management experience.
Bachelor’s Degree – Business or Supply Chain Management preferred.
Excellent PC skills, proficient in MS applications - Excel, Word & PowerPoint
E-procurement experience, preferably Jaggaer.
Willingness to travel within the U.S.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

MBA, a plus
CPM, CPSM or CPSD certification preferred.

Responsibilities

Lead and grow a high-performing S&P team for a large life sciences client and two additional smaller clients.
Work directly with S&P leadership, Account leadership and clients to manage expectations and team deliverables.
Effectively manage, mentor, recruit, and develop a team of world-class Sourcing and Procurement professionals.
Provide impactful leadership in a cross-functional and collaborative environment to drive immediate and sustained benefits to our client and JLL.
Drive results through S&P program implementation, monitoring progress, managing to operational excellence guideline, and meeting account level KPIs and goals.
Oversee compliance and controls, develop new and innovative sourcing strategies, and identify opportunities for improvement.
Proactively manage internal and external expectations by understanding business needs and priorities.
Oversight of annual sourcing plan development, actively managing that plan with the business, and executing against it.
Identify risks and opportunities to clients/stakeholders and recommend strategies to achieve company goals while mitigating risk.
Own sourcing compliance and controls, including, but not limited to, Contract and COI compliance, RFx/Process Improvements, Diverse Spend, and adherence to Procurement Playbook.
Manage 3rd Party Supplier Performance Management Program, including collaboration with operations teams to develop scorecard through survey and CMMS metrics, sharing results and reviewing with select 3rd Party Subcontractors via QBR process, and delivering a quarterly report to Operations Teams and Client.
Ensure all sourcing technology tools are leveraged across all assigned accounts.
Partner closely with operations by providing management, detailed instruction and follow up to support the operations teams in standardized RFP/bid and contracting processes.
Develop and maintain systematic, analytical, and results-based method for savings, monitoring supplier’s performance, sourcing effectiveness and communicate these results to the business.
Recruit, develop, rotate, and retain top S&P talent.
Support the career development of key roles through mentoring and visible leadership.
Create high-performing, integrated sourcing teams that are committed to delivering sustainable operational excellence.
Manage and coach teams on their performance, progress and developmental goals including analyzing strengths, and areas of opportunity for growth into actionable career development plans.
Foster an inclusive and collaborative team culture within and outside of direct reports.
Ensure the vision and strategy of the client sourcing plan are implemented and aligned with necessary objectives.
Lead and participate in client meetings /strategy sessions.
Establish and maintain relationships with Account Director and other client leadership.
Provide strategic vision for all S&P aspects of business including best practices and innovation.
Effectively develop and lead complex short-term and longer-term sourcing strategies, effectively manage suppliers and internal networks to deliver best in class performance across the associated accounts.
Establish relationships with key stakeholders including Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes are formally reviewed and approved by legal/risk management.
Continually manage/assess suppliers through the established supplier performance management program.