Manager, Strategic Risk Manager

American ExpressCharlotte, NC
$89,250 - $150,250

About The Position

The Manager, Strategic Risk sits within Global Strategy, Operations & Performance (GSOP), a Center of Excellence for Global Merchant & Network Services (GMNS). GSOP partners across the organization to drive strategic initiatives, enhance operating rigor, and deliver against enterprise priorities. This role is ideal for someone who thrives in ambiguous, fast-moving environments, enjoys solving complex problems, and can bring structure, clarity, and momentum to cross-functional initiatives. You will be part of a small, high-impact team that operates at the intersection of strategy, operations, and risk, leading priority initiatives that span multiple teams, markets, and senior stakeholders. The role is less about owning a single domain and more about acting as a strategic operator, someone who can quickly get up to speed on new problems, define a path forward, and drive execution across a matrixed organization. You’ll work closely with partners across GMNS, Risk, Compliance, and other functions to translate complex challenges into clear, actionable plans, align stakeholders around a common direction, and drive execution with discipline and transparency.

Requirements

  • Thrives in ambiguous, fast-moving environments
  • Enjoys solving complex problems
  • Can bring structure, clarity, and momentum to cross-functional initiatives
  • Ability to quickly get up to speed on new problems
  • Ability to define a path forward
  • Ability to drive execution across a matrixed organization

Responsibilities

  • Translate complex challenges into clear, actionable plans
  • Align stakeholders around a common direction
  • Drive execution with discipline and transparency
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