Manager, Strategic Operations

Radar•New York City, NY

About The Position

We are seeking a Manager, Strategic Operations to bridge the gap between executive vision and ground-level execution. This role brings discipline and structure to how RADAR plans, prioritizes, and delivers on its most critical initiatives, while surfacing the cross-functional themes and operational signals that matter most as we scale. You will work closely with all teams, including Finance, Product, Go To Market, Engineering, Customer and Legal teams, to gather insights, align stakeholders, move complex projects forward and propose solutions. This role blends analytical thinking with hands-on execution. You will be a key member of the team that shapes the way RADAR operates.

Requirements

7+ years of program management experience, preferably in technology and/or high-growth startup environments, with proven success leading cross-functional programs
Big picture to tactical execution - can take projects from planning through execution to completion with measurable outcomes
Solutions-first mindset
Analytical skills, comfortable conducting deep-dive analyses and translating complex findings into clear recommendations
Exceptional communication and stakeholder management - Relationship builder across all levels
Strong business acumen and high emotional intelligence
Familiarity with program and project management tools and methodologies.
A builder's mindset: comfortable operating in environments where the structures, processes, and norms are still being established.

Nice To Haves

Prior experience in retail technology.
Experience coaching non-PM business leaders to adopt project management best practices.
Experience in resource planning, capacity management, and cross-functional coordination in small to medium sized teams.

Responsibilities

Support the VP Brand Strategy on planning the company’s annual and quarterly strategic planning process.
Translate company strategy into project plans with clear ownership, that connect to meaningful business outcomes
Maintain a cross functional view across the business to ensure alignment to the strategic priorities
Establish and maintain structured meeting cadences including cross functional strategic priority presentations, business reviews, and project updates.
Track progress against strategic goals and KPIs and drive accountability across teams.
Serve as a central coordinator across engineering, product, customer, commercial, legal and other functions.
Maintain visibility into risks, interdependencies, and resource constraints, proactively flagging issues and recommending course corrections.
In partnership with the VP of Brand Strategy, shepherd the full portfolio of strategic priorities from planning through execution, working across Engineering, Product, Go-to-Market, Finance, Customer, and Legal teams to maintain alignment and deliver results.
Introduce and standardize project management tools, templates, and governance frameworks.
Continuously refine processes and workflows to increase efficiency, predictability, and cross-team collaboration.
Drive highly-cross functional special projects that span multiple teams but do not neatly fit within any of them, defining project scope, success metrics, and execution plans in ambiguous environments
Conduct deep-dive analyses to inform strategic decision-making
Translate insights into clear recommendations and actionable plans for leadership
Develop and maintain an internal communications calendar to track top down strategic messaging to the organization and support culture change