Executive Strategic Operations Manager

Freeman•Dallas, TX

1d•Hybrid

About The Position

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter. The ideal candidate will operate at multiple altitudes—managing executive logistics (calendar, travel, expenses) while also driving key initiatives, supporting decision-making, and aligning cross-functional efforts. This individual will play a critical role in maximizing the effectiveness of the Chief Accounting Officer and the broader organization. This is a highly visible position requiring strong business acumen, exceptional judgment, and the ability to balance competing priorities in a fast-paced environment. This role is eligible to work a hybrid schedule in office based out of our Headquarters in Dallas, TX.

Requirements

Bachelor’s degree in Business Administration, Management, or related field
5–8+ years of experience in executive support, operations, business management, consulting, or Chief of Staff-type roles
Experience supporting senior executives (C-suite or equivalent) strongly preferred
Travel up to 25%

Responsibilities

Manage complex and dynamic calendar for the CAO, including prioritization, scheduling, and alignment to strategic priorities
Coordinate all travel arrangements (domestic and international), including detailed itineraries and logistics
Prepare and submit expense reports in a timely and accurate manner
Serve as primary point of contact for executive administrative needs, ensuring smooth daily operations
Organize and prepare materials for meetings, including agendas, briefings, presentations, and follow-ups
Manage meeting cadence (staff meetings, leadership forums, offsites), ensuring preparation and execution excellence
Create POs and submit invoices for payment
Partner closely with the CAO to drive strategic initiatives, track progress, and ensure execution against key priorities
Coordinate cross-functional projects and initiatives across business units and corporate functions
Identify opportunities to improve organizational effectiveness, operational processes, and communication flow
Support development of presentations, reports, and executive communications for internal and external stakeholders
Help translate strategy into actionable plans with clear milestones and accountability
Act as a liaison between the CAO and senior leaders, ensuring alignment and follow-through on key initiatives
Represent the CAO in meetings, as appropriate, capturing key insights and driving action on next steps
Facilitate communication across teams to ensure clarity, consistency, and prioritization
Drive preparation for leadership meetings, including agenda-setting and content coordination
Lead and support special projects aligned to the CAO’s priorities
Analyze business and operational data to support decision-making and recommendations
Identify and implement process improvements to enhance efficiency and effectiveness
Support organizational initiatives such as transformation efforts, operating model changes, or integration activities