Manager, Strategic Operations

Neighborly®•Irving, TX

2d•Hybrid

About The Position

Neighborly, a hub of service brands connecting customers to local experts for home and business repair, maintenance, and enhancement, is seeking a Manager, Strategic Operations. With over 40 years of experience, Neighborly is focused on strategic innovation to build the future of home and business services. This role offers an opportunity to bring ambition and experience to innovate and advance your career.

Requirements

5+ years of experience in management consulting, corporate business development, or operational roles within a private equity backed company.
Strong analytical and problem-solving skills, with the ability to translate data operational insights into actionable strategies.
Be highly motivated and possess vision and enthusiasm.
Understand how to deliver on short time frames and be committed to meeting deadlines.
Communicate in an open and honest way that quickly builds trust and respect.
Bachelor’s degree required.

Nice To Haves

Experience in consumer, multi‐unit services or with franchising a plus, but not a requirement.
MBA / master’s preferred but not required.

Responsibilities

Collaborating with senior leadership and cross-functional teams to identify opportunities for operational optimization, ensuring alignment with organizational goals.
Formulating and executing comprehensive operational strategies that drive efficiency and support business objectives.
Establishing key performance indicators (KPIs) and metrics to measure the effectiveness of operational strategies, ensuring accountability and results.
Owning and managing cross‐functional special projects aimed at driving growth across the business.
Developing programs to support our franchise owners’ efforts to drive incremental sales.
Effectively integrating new acquisitions into the business.
Executing a digital roadmap for the business.