Manager, Store in Store

T-Mobile • Henderson, NV

6d • $49,350 - $89,025

About The Position

This role manages retail operations within partner locations to enhance customer engagement and sales performance. It leads a sales team in delivering product education and customer service while achieving performance goals. The manager maintains operational standards, coaches staff, and fosters strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The role directly affects customer experiences and contributes to the success of retail partnerships.

Requirements

• High school diploma or GED.
• At least 18 years of age.
• Legally authorized to work in the United States.

Nice To Haves

• 2–4 years of management experience in retail sales.
• 2–4 years of sales and sales management experience.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets.
• Manage store operations, including opening, closing, and adherence to operational standards.
• Coach and provide feedback to team members to improve customer interactions and sales skills.
• Maintain knowledge of products, services, and promotions, and ensure team compliance with corporate communications.
• Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
• Perform other duties and projects as assigned by business management.

Benefits

• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service and home internet discounts
• Pet insurance
• Commuter and transit programs
• Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED