Manager, Store in Store
About The Position
This role manages retail operations within partner locations to enhance customer engagement and sales performance. The Manager leads a sales team in providing product education and customer service while achieving performance goals. Responsibilities include maintaining operational standards, coaching staff, and fostering strong partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly affects customer experiences and contributes to the success of retail partnerships. Travel is not required. The position is not DOT-regulated and is not safety-sensitive. The stated total target cash pay range is $65,800–$118,700, inclusive of target incentives, with a base pay range of $49,350–$89,025. Actual pay varies based on factors including work location, qualifications, and experience. Eligible employees in regular, non-temporary Retail and Business Sales roles may receive monthly or quarterly sales incentives. T-Mobile describes its Total Rewards package as including competitive base pay, annual stock grants, an employee stock purchase plan, 401(k), and access to year-round money coaches. Benefits available to eligible full- and part-time employees include medical, dental, and vision insurance; a flexible spending account; paid time off and up to 12 paid holidays; paid parental and family leave; family-building benefits; backup care; enhanced family support; childcare subsidy; tuition assistance; college coaching; short- and long-term disability; voluntary AD&D, accident, life, disability, and long-term care coverage; mobile service and home internet discounts; pet insurance; and commuter and transit programs.
Requirements
- High school diploma or GED.
- At least 18 years of age.
- Legally authorized to work in the United States.
Nice To Haves
- 2–4 years of management experience in retail sales.
- 2–4 years of sales and sales management experience.
Responsibilities
- Lead and develop the sales team to achieve customer engagement and sales performance targets.
- Manage store operations, including opening, closing, and adherence to operational standards.
- Coach and provide feedback to team members to improve customer interactions and sales skills.
- Maintain knowledge of products, services, and promotions, and ensure the team complies with corporate communications.
- Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
- Perform other duties and projects as assigned by business management.
Benefits
- Competitive base salary and compensation package.
- Annual stock grant.
- Employee stock purchase plan.
- 401(k).
- Access to free, year-round money coaches.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Flexible spending account.
- Paid time off.
- Up to 12 paid holidays.
- Paid parental and family leave.
- Family-building benefits.
- Backup care.
- Enhanced family support.
- Childcare subsidy.
- Tuition assistance.
- College coaching.
- Short- and long-term disability coverage.
- Voluntary AD&D coverage.
- Voluntary accident coverage.
- Voluntary life insurance.
- Voluntary disability insurance.
- Voluntary long-term care insurance.
- Mobile service and home internet discounts for eligible employees.
- Pet insurance for eligible employees.
- Commuter and transit programs for eligible employees.
- Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
