Manager, Store in Store
T-Mobile•West Valley City, UT
•$49,350 - $89,025
About The Position
This role manages retail operations within partner locations to enhance customer engagement and sales performance. It leads a sales team in delivering product education and customer service while achieving performance goals. The position maintains operational standards, coaches staff, and fosters partnerships with store partners. Success is measured by customer satisfaction, sales growth, team development, and operational efficiency. The work directly impacts customer experiences and the success of retail partnerships.
Requirements
- High school diploma or GED.
- At least 18 years of age.
- Legally authorized to work in the United States.
Nice To Haves
- 2–4 years of management experience in retail sales.
- 2–4 years of sales and sales management experience.
Responsibilities
- Lead and develop the sales team to achieve customer engagement and sales performance targets.
- Manage store operations, including opening, closing, and adherence to operational standards.
- Coach and provide feedback to team members to improve customer interactions and sales skills.
- Maintain knowledge of products, services, and promotions, and ensure team compliance with corporate communications.
- Build and sustain partnerships with store-in-store partner leadership and sales teams to drive customer outcomes.
- Perform other duties and projects as assigned by business management.
Benefits
- Competitive base salary and compensation package.
- Annual stock grant.
- Employee stock purchase plan.
- 401(k).
- Access to free, year-round money coaches.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Flexible spending account.
- Paid time off and up to 12 paid holidays.
- Paid parental and family leave.
- Family building benefits.
- Back-up care.
- Enhanced family support.
- Childcare subsidy.
- Tuition assistance.
- College coaching.
- Short- and long-term disability coverage.
- Voluntary AD&D coverage.
- Voluntary accident coverage.
- Voluntary life insurance.
- Voluntary disability insurance.
- Voluntary long-term care insurance.
- Mobile service and home internet discounts for eligible employees.
- Pet insurance for eligible employees.
- Commuter and transit programs for eligible employees.
- Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
