Manager, Staff Development and Quality
About The Position
Join Humber Meadows Long Term Care Home and become part of a team dedicated to providing exceptional care, compassion, and support to team members and residents. The Manager, Staff Development and Quality is a leadership role overseeing ongoing education and professional development. Reporting to the Executive Director, the role collaborates with directors, managers, and team members at Humber Meadows Long-Term Care Home. Responsibilities include orientation, staff development, special training initiatives, the Quality Improvement Plan, quarterly reports for key quality committees, and audit management. This is a contract role expected to run from approximately the end of November 2026 until August 2027. The salary range is $74,000–$80,000. The posting describes this as a newly created temporary role.
Requirements
- Working knowledge of Microsoft Suite.
- Sound knowledge of Long-Term Care programs and regulatory requirements under the FLTC and O. Reg. 246/22.
- Proven ability to lead projects through cross-functional teams.
- Knowledge of adult learning principles.
- Demonstrated ability to facilitate meetings.
- Excellent interpersonal, written, and verbal communication skills.
Responsibilities
- Ensure complete general and clinical orientation for all new staff; deliver assigned components and ensure other team members deliver the remainder.
- Create applicable required orientation materials and ensure other leaders prepare other required materials.
- Ensure each staff member completes Surge Learning in accordance with policy, including on hire and annually.
- Ensure employee engagement practices are embedded in the Home, particularly AIDET.
- Lead assigned training initiatives and projects.
- Provide formal and informal coaching, mentoring, teaching, and advice to individuals regarding issues and areas for improvement, as needed.
- Serve as a member of the Joint Occupational Health and Safety Committee.
- Report on the current Quality Improvement Plan and collaborate with interdisciplinary teams to identify improvement areas and establish action plans.
- Develop the annual Quality Improvement Plan for Board of Directors approval and submission to Ontario Health.
- Develop meeting packages for relevant quality committees.
- Support, coordinate, and/or lead the collection, reporting, and/or analysis of quality, safety, and risk data and information in assigned areas.
- Support and/or lead the design, planning, and execution of assigned improvement projects in collaboration with colleagues as needed or assigned.
- Provide formal and informal coaching regarding quality improvement.
- Foster a culture of continuous learning and improvement throughout the organization.
- Ensure each annual program evaluation is completed in accordance with Regulation.
- Maintain complete and timely electronic files regarding the Quality Program.
- Ensure a system of regular audits is maintained to identify non-compliance and gaps; work with department leads to address identified gaps and develop regular reports.
- Identify potential risks, assess their impact on organizational objectives, and, as assigned, develop strategies to manage and mitigate them.
- Support projects and initiatives in response to inspection reports and findings.
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What This Job Offers
Career Level
Manager
Education Level
No Education Listed
