Manager, Sr. Program Management - Tech PgMo

Broadcast Music, Inc.

39d•Onsite

About The Position

The Manager, Sr. Program Management serves as both a senior program leader and people manager within the Technology Program Management Office (PgMO), owning delivery of high-impact, complex technology programs while leading and developing a small team of Program Managers. This role is accountable for driving consistent execution outcomes across assigned programs by establishing clear expectations, balancing workloads, and ensuring disciplined application of PgMO standards and governance. In this dual role, the Manager, Sr. Program Management leads cross-functional delivery efforts involving multiple stakeholders, interdependent workstreams, and competing priorities, often operating in environments characterized by ambiguity and change. The Manager partners closely with Technology leadership and cross-functional stakeholders to align priorities, manage risks and dependencies, and ensure programs move forward with appropriate rigor, transparency, and momentum. As a people manager, the Manager, Sr. Program Management provides day-to-day leadership, coaching, and development for Program Managers, supporting performance management, professional growth, and effective workload planning across the team. The role reviews program plans, reporting, and executive materials to ensure quality, clarity, and consistency, reinforcing strong communication and execution discipline. The Manager, Sr. Program Management also plays an active role in advancing PgMO effectiveness by strengthening delivery practices, promoting continuous improvement, and modeling leadership behaviors that support accountability, collaboration, and operational excellence across the organization.

Requirements

Minimum of five (5) years of experience leading complex, cross-functional programs or initiatives, with increasing accountability for delivery, preferably within technology, media, or similarly matrixed organizational environments.
Minimum of five (5) years of experience managing multi-workstream initiatives involving high levels of complexity, ambiguity, interdependencies, and competing priorities.
Demonstrated experience coaching, mentoring, or directly managing program or project management professionals, including setting expectations, providing performance feedback, and supporting professional development.
Advanced ability to lead and manage complex, cross-functional initiatives involving multiple stakeholders, interdependent workstreams, and high levels of ambiguity.
Demonstrated success influencing outcomes, driving alignment, and enabling decision making without direct authority through credibility, structured thinking, and strong relationships.
Strong relationship-building skills, with the ability to establish, maintain, and sustain effective partnerships with internal stakeholders at all organizational levels while working collaboratively in a team-oriented environment.
Experience engaging with and leading external parties, including vendors, consultants, and strategic partners, to support coordinated program delivery and execution.
Excellent written and verbal communication skills, with the ability to communicate clearly, concisely, and effectively across technical, business, and executive audiences.
Exceptional ability to synthesize complex information into clear, concise, and decision-ready insights, recommendations, and options tailored to executive and stakeholder audiences.
Demonstrated judgment in balancing speed, quality, risk, and tradeoffs when making execution, sequencing, and prioritization recommendations in complex environments.
Strong critical thinking, problem-solving, and creative skills applied to planning, execution, and continuous improvement.
Proven people leadership skills including coaching, mentoring, setting expectations, managing performance, and developing program management professionals.
Proven track record of effective execution and operational follow-through while managing multiple priorities simultaneously.
Excellent organizational, planning, and time management skills, with the ability to operate independently, exercise sound judgment, and navigate ambiguity in a fast-paced environment.
High level of proficiency with Microsoft Office Suite applications, including Word, Excel, PowerPoint, and Outlook, with advanced expertise in Excel and PowerPoint preferred.

Nice To Haves

Bachelor’s Degree in business, technology, or a related field preferred; or equivalent combination of education and significant relevant professional experience.

Responsibilities

Owns delivery of complex, high-impact technology programs aligned to enterprise priorities, ensuring outcomes are achieved through disciplined planning, execution, and follow-through.
Leads cross-functional teams across Technology, Product, Operations, UX, and business stakeholders to drive execution outcomes, manage interdependencies, and resolve delivery risks.
Provides direct people leadership for 1 to 2 Program Managers by setting clear expectations, establishing priorities, and coaching team members to strengthen execution capability and professional growth.
Owns workload planning, capacity balancing, and sequencing across the team, ensuring resources are aligned to priorities and work is distributed effectively to support predictable delivery.
Reviews program plans, health reporting, and executive-level materials to ensure quality, clarity, and consistency, reinforcing strong communication and decision-ready visibility for leadership.
Drives performance feedback, development discussions, and ongoing coaching for direct reports, supporting engagement, accountability, and skill development in alignment with PgMO and HR guidelines.
Ensures consistent application of PgMO standards, tools, governance processes, and execution practices across assigned programs, reinforcing delivery discipline and operational rigor.
Acts as an escalation point for complex delivery issues, resource conflicts, and cross-program dependencies, exercising sound judgment to enable timely resolution and decision making.
Supports the team in a collaborative, flexible, and solutions-oriented manner, fostering effective working relationships and contributing to a positive, team-oriented environment.
Maintains regular in-office attendance in accordance with BMI workplace policies. Specific scheduling expectations may be discussed during the interview process.
Performs other duties as assigned or requested by management.
Actively models and supports BMI's Core Values, contributing to a culture grounded in diversity, equity, and inclusion.