Manager, Specimen Processing

Quest Diagnostics

1d•Onsite

About The Position

The Specimen Management Manager is a high energy, charismatic leader with a strong people first mindset in a fast paced, high volume laboratory environment. These individual builds engaged, high performing teams through coaching, development, and accountability, while fostering a culture of collaboration and continuous improvement. With a strong background in process optimization and lean transformation, the manager identifies inefficiencies and implements sustainable improvements that enhance throughput, quality, and consistency. They use data driven decision making and standard work to deliver measurable results and support a strong customer experience. This role is responsible for end-to-end specimen management, ensuring accurate, timely, and reliable flow across testing platforms while maintaining high quality and compliance standards. The manager leads approximately 6 direct reports, including supervisors and trainers, developing leadership capability and driving alignment across teams and shifts. Flexibility is essential, as this leader supports off shift and weekend coverage as needed. Overall, this role is critical to driving operational performance, team engagement, and consistent, high quality laboratory results.

Requirements

Minimum of 8 years laboratory experience with at least 4 years of direct supervisory experience in the clinical or anatomical pathology laboratory.
Bachelors degree required.

Nice To Haves

Medical or production background preferred

Responsibilities

Must have the mental alertness and high energy required to appropriately performing the job.
The ability to effectively work with other departments to resolve problems.
Must have interpersonal skills to gain cooperation with other departments, and foster continuous improvements.
Must be flexible and available based on staffing requirements, weekends, and holidays, on call and long hours.
Demonstrate excellent organizational, communication, and interpersonal skills, and is able to manage client concerns, technical department and employees in a professional manner.
Make independent decisions and exercise consistent sound judgment.
Capable of handling multiple priorities in a high volume setting.
Able to organize and lead projects within the work group and with cross functional groups.
Required to give presentations and speak in front of groups