Manager, Specialty Pharmacy Services, UofL Hospital
UofL Health•Louisville, KY
•Onsite
About The Position
Provides strategic and operational leadership for specialty pharmacy services across UofL Health. Oversees specialty operations, medication access, accreditation, and growth initiatives. Drives performance across clinical, financial, and market-facing functions, including payer and manufacturer relationships.
Requirements
- Graduated from an ACPE accredited College of Pharmacy (required)
- Active and unrestricted licensure as a pharmacist from the Kentucky Board of Pharmacy, or eligibility for license with the expectation of obtaining an active and unrestricted pharmacist licensure prior to job start date. (required)
- Current board certification by Board of Pharmacy Specialties® or Certified Specialty Pharmacist certification required (required)
Nice To Haves
- Post-Graduate Year 2 (PGY-2) Specialty Residency plus two (2) years of experience in specialty area OR Post-Graduate Year 1 (PGY-1) Pharmacy Residency plus three (3) years of experience in specialty area OR Five (5) years of experience in specialty area
- Two (2) years of leadership experience (preferred)
- Current Apexus Certified Expert Credential (preferred)
Responsibilities
- Lead specialty pharmacy operations, call center, and access services
- Develop and execute growth strategies, service expansion, and performance improvement
- Establish and monitor KPIs across clinical, operational, and financial outcomes
- Oversee prior authorization, reimbursement, and access programs
- Partner with clinics to improve patient access and reduce delays
- Collaborate with finance to monitor denials and optimize reimbursement
- Maintain specialty pharmacy accreditation and regulatory compliance
- Lead quality programs, reporting, and required governance structures
- Support payer contracting and preferred network participation
- Build manufacturer relationships and secure access to limited-distribution drugs
- Analyze reimbursement and negotiate contract terms with leadership
- Lead pharmacists, technicians, and access teams
- Build capabilities aligned to specialty pharmacy standards and growth
- Oversee financial performance, budgeting, and pipeline forecasting
- Develop business cases to support program growth and sustainability
- Execute hospital and pharmacy policies; support development and ongoing review
- Oversee pharmaceutical care delivery, including staffing and clinical services (rounding, clinics, monitoring, dosing, stewardship)
- Serve as a clinical role model and resource for staff
- Support recruitment, onboarding, and development
- Maintain required competencies in sterile and non-sterile compounding, including hazardous medications
- Perform quality assurance activities and resolve operational issues (e.g., dispensing systems)
- Support investigational drug studies and provide coverage as needed
- Communicate effectively with patients, providers, and interdisciplinary teams, clearly articulating clinical recommendations
- Build strong, collaborative relationships across departments and participate in committees
- Contribute to a positive team environment and demonstrate professionalism and integrity
- Attend and lead relevant meetings and service line discussions
- Demonstrate independent judgment, accountability, and attention to detail
- Support program development, education, and continuous improvement initiatives
- Maintain current knowledge of clinical and professional trends
- Adhere to all organizational policies, regulatory requirements, and HIPAA standards
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
