Manager, Special Projects

USTA National Tennis Center Inc•New York, NY

2d•$80,000 - $90,000•Hybrid

About The Position

This role is responsible for the planning, management, and execution of Special Projects for the USTA BJK National Tennis Center. The position involves planning and developing operational plans for US Open After Action projects, the US Open food service program, capital project development, and After Action Report Management. The Manager will also assist the Chief Operating Officer (COO), NTC, and Managing Director, Event Services, in project planning and execution, manage industry vendors and agencies, and work with various directors to implement structural and operational needs for US Open Sponsor Activations. A key responsibility includes researching, analyzing, and summarizing After Action Reports, creating reports with recommended corrective actions, and assisting in the management and implementation of new initiatives. The role also involves overseeing capital project work, participating in the development of the US Open and NTC year-round foodservice program, and managing concessions with Levy to address repair and maintenance needs. Additionally, the Manager will assist with the procurement and buyout of FF&E needs for major projects, maintain an inventory system, oversee Premium Experiences, and communicate and partner with other USTA entities to ensure the success of their activations and special events.

Requirements

3+ years of experience with Event Management
A bachelor's Degree in Sports Management, Business, or a related field is required
Excellent judgment and decision-making skills.
Ability to understand and assess logistics
Strong written and verbal communication skills.
Strong computer skills using Microsoft Office software and Google Workspace

Responsibilities

Plan and develop operational plans for US Open After Action projects, US Open food service program, capital project development, and After Action Report Management.
Assist the Chief Operating Officer (COO), NTC, and Managing Director, Event Services, in the planning and execution of special projects.
Manage the appropriate industry vendors and agencies to develop, troubleshoot, and complete all special projects both on and off-site.
Work with the Director, Facility Operations, and Sr. Director, Courts & Grounds, to implement and manage structural and operational needs for US Open Sponsor Activations.
Manage the researching, analyzing, and summarizing of the After Action Reports. Create a report with corrective actions recommended to MD, Event Services & COO, NTC, and assist in the management and implementation of projects and new initiatives to roll out and utilize for After Action meetings.
Work with NTC, COO to organize, oversee, and monitor all phases of all capital project work.
Participate in the development of the US Open and NTC year-round foodservice program, evaluating the previous year’s foodservice program relative to the current year’s objectives, and developing a set of prioritized improvements each year for the program.
Focusing on concessions, work alongside Levy to ensure areas requiring repair and maintenance are addressed to improve operations and support new partners.
Work with the Director, Premium Seating & Experience, to assist with the procurement and buyout of FF&E needs for all major projects. Maintain an up-to-date inventory system related to all FF&E items.
Work with Director, Premium Seating & Experience to oversee Premium Experiences including stadium court usage, private parties, corp outings, etc.
Communicate and partner with other USTA entities, including the USTA Membership Department, USTA Diversity Department, USTA Foundation, Community Tennis, etc., to ensure their individual US Open activation / special events' success and carry out project initiatives.
Other duties as assigned by MD, Event Services & COO, NTC

Benefits

Medical
dental
vision
access to doctors virtually
a flexible spending account to manage your health and dependent care expenses
life and disability insurance
Generous paid time off policy - including vacation, sick, personal, and paid holidays
parental leave
a paid winter recess
401(k) with employer matching (up to 6.5%)
promotional and growth opportunities
Learning and Development programs to learn on the job
up to $7,000 for tuition reimbursement
Resources for overall well-being, including mental health and meditation benefits.
A personalized health management program
pet insurance
commuter benefits
identity theft protection
discounts with our network of partners
fun events