Manager Special Investigations

Health Care Service CorporationChicago, IL
$92,700 - $167,500Hybrid

About The Position

HCSC is looking for a dynamic individual to join its Fraud Investigations team! This position will be responsible for managing healthcare fraud and internal fraud investigations initially focusing on IL Medicaid; managing and training investigators as well as support staff; establishing and maintaining liaison with healthcare providers and law enforcement; and coordinating anti-fraud activities with other departments at HCSC. The role is hybrid flex and requires in-office visibility three days per week, working from home the other two days. NOTE: relocation is NOT offered, sponsorship will NOT be extended either now or in the future.

Requirements

  • Bachelor’s Degree in Criminal Justice, Finance or Accounting or related field and 5 years of direct law enforcement/investigation experience, including supervision of cases and investigators OR 9 years of direct professional work experience in the detection, investigation and/or prosecution of complex health care fraud schemes with the following professional certifications: Accredited Healthcare Fraud Investigator (AHFI), Certified Professional Coder (CPC), and/or Certified Fraud Examiner (CFE).
  • 1 year of leadership or supervisory experience.
  • Strong organizational skills and results oriented with demonstrated leadership capabilities.
  • Keen analytical, interviewing, and investigative skills, with proficiency in data analysis and claims management systems.
  • Deep understanding of insurance fraud techniques, claims handling, and regulatory compliance.
  • Proficiency in anti-fraud analytics tools, case management software, and MS Office (Word, Excel, PowerPoint) as well as Workday.

Nice To Haves

  • Master’s Degree.
  • Experience with IL Medicaid FWA investigations.

Responsibilities

  • Develop and manage investigative group designed to detect, investigate, and refer health care fraud cases to law enforcement.
  • Ensure evidence collected, including documents and interview reports, are maintained in a manner to ensure integrity in court proceedings.
  • Ensure personnel are properly trained and managed in investigative techniques.
  • Prepare weekly investigative and activity reports.
  • Coordinate with other HCSC departments concerning ongoing anti-fraud programs and procedures.
  • Develop and maintain sources of information needed to detect health care fraud.
  • Develop and maintain liaison contacts with law enforcement.
  • Direct and supervise sensitive investigations when appropriate.
  • Deal directly with HCSC customers on fraud matters when appropriate.
  • Conduct monthly file reviews and provide direction to investigators regarding investigative strategies and plans.
  • Coordinate investigative activities with the Legal Department.
  • Ensure investigators are familiar and utilize health care fraud databases, including Fraud and Abuse Management System (FAMS).
  • Comply with federal and state reporting and fraud investigation requirements.
  • Communicate and interact effectively and professionally with co-workers, management, customers, etc.
  • Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
  • Maintain complete confidentiality of company business.
  • Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

Benefits

  • health and wellness benefits
  • 401(k) savings plan
  • pension plan
  • paid time off
  • paid parental leave
  • disability insurance
  • supplemental life insurance
  • employee assistance program
  • paid holidays
  • tuition reimbursement
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