Manager, Solution Line Create

Graitec•Montreal, QC

8d•Hybrid

About The Position

Graitec is a global leader in Building Information Modeling (BIM) solutions, designing and developing software that helps architects, engineers, and manufacturers design smarter and better. With over 30 years of innovation and an entrepreneurial spirit, we’ve tripled our revenue in just five years. Our North Star is clear — accelerate the digital transformation of the AECO industry and model the future. We achieve this by growing our recurring revenue through innovative software and services that drive adoption, integration, and lasting value for our customers. Our 800 experts across 30+ offices in 12 countries support more than 270,000 users worldwide. As a global Autodesk Platinum Partner, we combine world-class partnerships with our own cutting-edge software and services to drive performance and sustainability across the industry. At Graitec, we move fast and think big. We collaborate across teams and borders, embrace diversity, and challenge ourselves to innovate every day. We believe in doing the right thing, breaking down silos, and making an impact together. The Solution Line Create Manager is a hybrid people leadership, solution portfolio, and product-oriented role responsible for driving the success of a portfolio of Autodesk-based solutions (plugins, add-ons, and workflow extensions such as Powerpack, Ideate, and similar tools). The role ensures that solutions are not only well-designed, but also adopted, scalable, and commercially impactful across markets. This position operates at the intersection of: Construction / AEC domain expertise, Technical solution design and architecture, Service delivery and customer success, Product strategy and portfolio management. This position has end-to-end accountability across a solution line, including: Evolving a portfolio strategy (multi-product), Leading teams delivering and supporting solutions in the field, Ensuring alignment between product direction, services, and revenue outcomes, Driving continuous feedback loops between customers, delivery teams, and R&D. The role requires strong people management, ensuring teams of technical specialists, consultants, and project managers are aligned, developed, and performing at a high level.

Requirements

Proven experience in solution, product, or services management within a software or technology-driven environment.
Strong background in software consulting, professional services, or solution delivery.
Demonstrated experience leading technical, consulting, or project management teams.
Experience managing and supporting multiple solutions or product portfolios rather than a single product.
Solid understanding of the customer-driven solution lifecycle, from pre-sales and implementation through adoption and ongoing success.
Experience working with Autodesk technologies (e.g., Revit, Autodesk Construction Cloud) or comparable software platforms.
Strong customer-facing experience with the ability to identify business needs and translate them into scalable solutions.
Experience collaborating with cross-functional stakeholders in matrix and international organizations.
Proven ability to manage multiple priorities, products, and stakeholders in a dynamic environment.
Bachelor's degree in Engineering, Architecture, Construction Management, or a related field.
Strong leadership and people management skills, with experience coaching, developing, and motivating teams.
Excellent communication and stakeholder management skills, with the ability to engage both technical and business audiences.
Strong analytical and data-driven decision-making capabilities.
Results-oriented mindset with a high degree of ownership and accountability.
Ability to operate effectively in a global and multicultural environment.

Nice To Haves

Knowledge of BIM workflows and construction/AEC industry practices.
Exposure to software integrations, plugins, APIs, or platform-based solutions.
Previous experience in technical leadership, solution architecture, or product management roles.
Relevant industry certifications, such as Autodesk, BIM, or related professional credentials.

Responsibilities

Evolve a portfolio of solutions (not a single product), ensuring relevance, consistency, and business impact
Define and maintain a clear direction for the solution line, aligned with customer needs and company strategy
Balance short-term delivery priorities with long-term solution evolution
Drive standardization and scalability across solutions and services
Act as the central bridge between Sales, Customers, Delivery, Product, and R&D
Ensure alignment across stakeholders on priorities, roadmap, and customer value
Facilitate effective collaboration between technical and non-technical teams
Provide clear direction and decision-making in a matrix organization
Understand construction workflows and customer challenges
Ensure solutions are: Technically feasible, Scalable and standardized, Secure and maintainable, Commercially relevant and sellable
Support and guide: Pre-sales solution design and scoping, Project delivery alignment and quality, Post-go-live optimization and value realization
Ensure consistent high-quality delivery across projects and regions
Drive improvements in implementation methodologies and best practices
Monitor and improve customer outcomes (adoption, usage, satisfaction, retention)
Ensure strong feedback loops from delivery and customers into solution improvements
Lead and develop a team of technical specialists, consultants, and project managers
Create a high-performance, accountable, and collaborative team environment
Provide clear priorities, coaching, and continuous feedback
Manage capacity, hiring, and skills development aligned with portfolio needs
Foster a culture of ownership, customer focus, and continuous improvement
Capture and structure insights from: Customer interactions, Delivery experience, Sales feedback
Translate insights into: Solution improvements, Portfolio adjustments, Input for Product and R&D teams
Continuously refine standards, offerings, and ways of working